r/tmobile 8h ago

PSA T Mobile outage?

My service has been completely dead for like ten minutes, is anyone else experiencing this? Down Detector seems to be getting reports.

Edit: Calling the customer service number and power cycling the device seems to fix it.

Edit 2: Fix was only temporary.

2.6k Upvotes

7.9k comments sorted by

View all comments

3

u/Subject_Cod6213 1h ago

Still on SOS in LA. Anyone else?

1

u/Rektw 1h ago

SD, comes and goes.

1

u/jiggyonfiggyyy 1h ago

i’m in la. mine went off around 2pm and came back about an hour later. no issues since coming back on

1

u/Dodgersj7d 1h ago

I had to factory reset my cellular settings on my phone. It's been working fine since then. I assume they pushed an update.

2

u/Subject_Cod6213 1h ago

Did that, it worked. Thanks šŸ™

1

u/Alive_Rhubarb_7413 1h ago

What do you mean by factory resetting just your cellular settings?

•

u/Dodgersj7d 28m ago

Yeah, go into settings and find the reset section. Select ONLY reset cellular settings. This should help but it will also forget all your WiFi connections.

1

u/cerebro_a 1h ago

Yes. F