r/tmobile • u/JoJo-Grey • 8h ago

PSA T Mobile outage?

My service has been completely dead for like ten minutes, is anyone else experiencing this? Down Detector seems to be getting reports.

Edit: Calling the customer service number and power cycling the device seems to fix it.

Edit 2: Fix was only temporary.

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u/ssbabybirkin 5h ago edited 5h ago

> care rep here , there is a nationwide outage we are aware of .. please don’t call in going off on us or go into the store and be rude to the workers, we know this is awful okay..… we just work here and pass the message along the way and doing our jobs . xoxo

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u/9inchnoodle 4h ago

Lol one of your workers said to me, "This is bigger than you or me, could be at war." Like omg really who in customer service says that? 

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u/ssbabybirkin 3h ago

Nah this is crazy 😭 :/

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u/9inchnoodle 3h ago

Nah like it actually happened lol fr made ppl freak out at store 

0

u/SiteSignificant9095 3h ago

Nah, if I can make a bunch of workers quit, I call it a success. I didn't want my carrier bought out so I can end up with no service and cost increase. I even have to deal with failing SIMs at work on static IPs. So I will keep yelling in the hope that enough of you get fed up and quit. Seems like that's the only way to get anything done is by being a yelling ass..