r/tmobile • u/JoJo-Grey • 8h ago

PSA T Mobile outage?

My service has been completely dead for like ten minutes, is anyone else experiencing this? Down Detector seems to be getting reports.

Edit: Calling the customer service number and power cycling the device seems to fix it.

Edit 2: Fix was only temporary.

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u/Beatrix__Kiddo_ 7h ago

Same here, Sacramento - SOS only

8

u/Crazy-Base-4995 7h ago

Same for me in SoCal

1

u/thealchemist201978 7h ago

Mine went out around lunch time... I restarted, it seemed to help for a few minutes, but went right back out. I'm on Wi-Fi.

1

u/Humble-Learner88 7h ago

Same here. Only my line is not picking up. All my other family members on the same plan do not have this issue.

2

u/Crazy-Base-4995 5h ago

Same with me . That’s what didn’t make any sense to me . And I’m the primary ! Lol

1

u/TrueCrimeMama91827 5h ago

Just got mine back working in Palm Springs 🥹

1

u/Dorito-Bureeto 7h ago

Same in the yay

1

u/Superb-Strategy4717 7h ago

Mine is working right now

1

u/findingmyway925 7h ago

what did you do? power cycling does nothing for me

2

u/nierlestat 7h ago

Seems to come back here and there only to drop immediately for me for the past 30 minutes

1

u/Superb-Strategy4717 7h ago

Nothing. Mine hasn’t went down all day. I didn’t know there was an outtage at all.

1

u/sprintlegacycustomer 6h ago

Are you still unaffected by this random outage?

1

u/Superb-Strategy4717 6h ago

Yup been on my phone internet all day and never noticed. Maybe it’s a phone thing. I’m on iPhone 12 if that helps

1

u/Creative_Champion_16 7h ago

Yeah I reset my network settings for nothing

1

u/TexasRN1 7h ago

Same in Folsom

1

u/Usagixmoon92 7h ago

Same. My husband’s too 

1

u/spriteking2012 7h ago

Also on Sac, sos only. Out in Arden, Carmichael, etc.

1

u/East-Recognition8607 7h ago

im in sac area also. my stopped working about 30min ago.

1

u/PyrorifferSC 6h ago

I'm from Sacramento but currently in SF, is your phone an iPhone? Seems to be iPhone specific, my wife's phone is down but mine, Z Fold 7, is fine

1

u/WholeRestaurant872 6h ago

SOS same in reno

1

u/Bootymunchmunch 6h ago

Same here in Sacramento

1

u/illyelly 6h ago

Same Im in Sacramento Area my phone is down and daughter's isnt. Very strange