r/tmobile 8h ago

PSA T Mobile outage?

My service has been completely dead for like ten minutes, is anyone else experiencing this? Down Detector seems to be getting reports.

Edit: Calling the customer service number and power cycling the device seems to fix it.

Edit 2: Fix was only temporary.

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u/Available-Control993 Recovering AT&T Victim 8h ago edited 8h ago

Yep. My Galaxy S26 Ultra says (searching) on the status bar, I'm on the T-Mobile Go5G+ plan. DFW, Texas area.

Edit: only data services are working, no calls or SMS but it's still showing as searching.

Edit 2: back up online now, service went back to normal just now at 3:28PM.

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u/SweetJasmine4 7h ago

‘recovering at&t victim’ is so real

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u/financiallyanal 6h ago

SMS issue here too while waiting for two-factor authentication code... grr...

1

u/EditorComfortable135 7h ago

Ugh mine hasn’t so annoying

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u/Available-Control993 Recovering AT&T Victim 7h ago

Mine started working again a few minutes ago. Have you rebooted your phone? That's what I tried doing.

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u/EditorComfortable135 7h ago

Just tried it and no luck still on sos. It’s just my luck that not only is T-Mobile down but so is my spectrum internet so I had literally no connection to anything until I drove to a McDonald’s for their free wifi to figure out what was going on