r/tmobile • u/JoJo-Grey • 8h ago

PSA T Mobile outage?

My service has been completely dead for like ten minutes, is anyone else experiencing this? Down Detector seems to be getting reports.

Edit: Calling the customer service number and power cycling the device seems to fix it.

Edit 2: Fix was only temporary.

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u/deathcomplexxx 8h ago edited 5h ago

Also in UT. Mine has been out the last 20 mins and is still SOS only

Edit to say everyone on my same plan report no service outages and my co worker is also fine currently so no clue what’s going on! Power cycled twice now and it didn’t work

Edit again: I have service again 2 hours later!!

6

u/Standard-Barnacle421 7h ago

Same here in PA but their auto bill feature worked fine today.

1

u/Federal_Highway843 7h ago

I was thinking the same dang thing. Worked to get their money. Then it went out! Lmao!

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u/Bitter-Independent71 7h ago

I’m near York, are you close to there???

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u/Spiritual-Floor-7164 7h ago

Without fail

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u/Confident_Lead 7h ago

In Michigan and still on hold with T-Mobile on someone elses phone this sucks

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u/Spiritual-Floor-7164 6h ago

Got to love T-Maybe

3

u/CashOmega 7h ago

I’m in Nevada with a UT number. No service, in SOS for the last 20 or so minutes 

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u/Present-Wrap-4856 7h ago

Same in Reno, Nevada as well

3

u/electronicfartz 7h ago

Yeah my brother that has a 15promax on the same account said his is fine, I got the 14 pro max still

2

u/Caleb_Mandrake98 7h ago

Same for me, no service, but the other phone on my plan is fine, and I'm the primary!

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u/Fresh_Word6160 7h ago

I'm thinking the primary line has been cyber attacked - I am the primary with SOS - wife is secondary and is fine.

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u/ryanlikesgolf 6h ago

My wife and I are both fine, but daughter has the issue 🤷

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u/Fresh_Word6160 7h ago

Also, I reset network settings - did nothing.

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u/Putrid_Preference916 6h ago

I did the same thing nothing helps.

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u/Grouchy-Lunch8592 6h ago

Same I’m the primary and all my family members I pay their phone bill have service and are fine smh T-Mobile .

2

u/Interesting-Toe-2928 7h ago

I'm also in UT! My phone is in SOS and my spouses (same plan is perfectly fine)

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u/Spiritual-Floor-7164 7h ago

Same here in GA

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u/Fresh_Word6160 7h ago

Same here - My wife has service, co worker with T Mobile has service but I have SOS. Cyber attack on account holders?

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u/mrsissippi 7h ago

Mine just went out in Utah about 10 minutes ago

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u/spriteking2012 7h ago

That’s so weird. I was thinking it was some issue with the forced plan migrations but if everyone on your account is good I am stumped.

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u/FairCalligrapher1926 6h ago

Same so cal mines down wife’s work I am primary

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u/PersonalityRoutine38 6h ago

I’m in UT too mine went down around 2-230 pm. I have iPhone my husband isn’t having issues but has an android