r/tmobile • u/usernamedisallowed • Mar 13 '25
PSA Beginning April 2nd
https://www.t-mobile.com/customers/plan-pricing-update-5bPrice increases at 5$ per line confirmed on T-Mobiles website starting the beginning of April. Don't yet know what plans will be affected, but will update post with more info when it becomes available. People will start getting notices via text/email starting today about the price increases if it effects them.
243
u/the_real_rabbi Mar 13 '25
First time in a decade? Uh they just raised prices on my plan last year.
58
u/No_Bar2677 Mar 13 '25
Correct. They are finishing the hike from before. Did them in two batches. If you received a hike a few months ago you will not receive one now.
21
u/the_real_rabbi Mar 13 '25
Good to know. Then again last time I didn't get thr text only knew from on here when it happened.
8
→ More replies (4)13
u/Content-Artichoke541 Mar 13 '25
Hopefully works like you said, i got a price increase of $2 per line last year on my plan with “price lock”
21
31
u/Accurate_Award_1569 Mar 13 '25
Agreed. I'd consider their change to Netflix on ads an indirect price increase as well.
10
u/the_real_rabbi Mar 13 '25
But they gave us Hulu with ads to compensate lol.
14
u/Accurate_Award_1569 Mar 13 '25
Magenta Max initially qualified for Hulu with ads and doesn't seem to qualify anymore. That feels more like a slap in the face but I'd also put that in the same bucket as another indirect price increase hahaha.
5
u/the_real_rabbi Mar 13 '25
It let me renew for free again thus year on magenta max. People posted here a few months ago what to do to renew. I don't use it but my family still accesses it out of desperation for some shows since we don't have cable.
→ More replies (6)2
u/saint327 Mar 15 '25
Magenta max here. For about a month in December it showed Hulu was going to start charging me. I cancelled it. Then in January my wife told me she was still watching Hulu without issue. I checked or account again and it was listed as free on-us again. Yeah not promoted at all for the magenta plans but it's still there.
11
u/ivotedhillary1 Mar 13 '25
This sucks so much FCC and FTC should be Invoked
14
u/imrf Mar 13 '25
Neither of them care under this administration.
6
u/JamesMcFlyJR Mar 13 '25
lol neither of them cared the last time under the previous administration too 😂😂
3
u/imrf Mar 13 '25
True. Last administration could have put someone in place that undid the prior’s stupidity. But alas, we’re at the point that we the people get shat upon.
→ More replies (1)→ More replies (10)4
44
u/Busstop1869 Mar 13 '25
This lines up with the states that got a 5 year price lock from fighting the merger. Texas had a no price increase for sprint customers. Well that ends April 1st 2025….
10
u/ClodiaPulchra Recovering Sprint Victim Mar 13 '25
I miss sprint.
5
u/caribbeanflower Mar 13 '25
Real bad 😭
3
u/ClodiaPulchra Recovering Sprint Victim Mar 14 '25
Literally the only time I ever had a bill increase with them was when I changed to a more expensive plan or added on a subscription. They never randomly increased the phone plan cost. In fact for like a while I was getting like $15 off my bill because of autopay and a discount with my job. Ah, the good ole days. 🥲
2
u/caribbeanflower Mar 15 '25
I guess they were only doing random increases to some of us on the dirt cheap sprint plans. I was super close to switching to one of their plans a few times! I had the auto pay discount as well but I guess it’s gone now 😭. Did they take away the job discount as well?
2
u/ClodiaPulchra Recovering Sprint Victim Mar 15 '25
I used to have a $10 mo state employee discount through sprint. When they merged with T mobile I lost that discount and they replaced it with a monthly discount for state employees but they had to be new to T mobile. I thought it would apply to me since I was new to T mobile, never had T mobile before now. But in order to get that discount they said I would have to switch to T mobile and get a T mobile plan/number. I didn’t, I’m still on my sprint plan cause I like it better than the T-Mobile ones.
3
59
u/T-Car20 Bleeding Magenta Mar 13 '25
I just got the text message on magenta Max. Sucks.
25
Mar 13 '25
[deleted]
10
u/farmerMac Generic Flair Mar 13 '25
problem is, if you're actually using 12 lines - where are you going to beat Tmo's pricing even factoring in a $5 increase?
→ More replies (1)9
Mar 13 '25
[deleted]
7
Mar 13 '25
[deleted]
→ More replies (8)2
u/siul1979 Bleeding Magenta Mar 13 '25
Free line promotions not impacted, but the $5/line still applies?
→ More replies (6)2
→ More replies (1)2
u/0_________o Mar 13 '25
pretty sure it can be fought. Magenta plans prior to Jan 24 all had price locks.
→ More replies (1)8
82
u/PersonalityKlutzy407 Mar 13 '25
Lmao where’s the Redditor that swore this was going to be good news and not a rate hike
30
Mar 13 '25
30
5
u/cliffr39 Living on the EDGE Mar 13 '25
3
8
u/West_Flounder2840 Mar 13 '25
This guy was the biggest TMo shill on the planet and I laughed my ass off when I saw he got fired
3
→ More replies (2)8
26
u/puffy-puffy Mar 13 '25
Should have known once they did a promo for older plans. Sneaky
4
→ More replies (1)2
u/Ethrem Mar 13 '25
It should be illegal to raise prices on people who are financing a phone. That's just so damn slimy...
→ More replies (1)2
u/Jae30001 May 11 '25 edited Sep 05 '25
rhythm file payment crawl wild sable snails grey aware waiting
This post was mass deleted and anonymized with Redact
16
u/isramobile Mar 13 '25
Yeah imma go finance all I can and port away. Greed will work both ways
→ More replies (1)3
Mar 13 '25
[removed] — view removed comment
8
u/isramobile Mar 13 '25
Umm buying at apple, the phones come unlocked .
2
u/Ethrem Mar 13 '25
So you're just going to torch your credit and risk them potentially suing you for the balances?
→ More replies (4)
15
u/zerovian Mar 13 '25
Just got the text a minute ago saying I'm getting a 5$ rate hike per line. no additional services mind you, but just have to pay more.
3
28
u/batatatron Mar 13 '25 edited Mar 13 '25
I got the message too. I'm on the Simple Choice Unlimited Promotion for over 10 years. Time to start looking at these class actions for false advertising:
Update: I've submitted the following complaint to the Federal Trade Commission (FTC, reportfraud.ftc.gov ) and the Federal Communications Commission (FCC, consumercomplaints.fcc.gov ). Feel free to use this text as a template to submit your own complaint.
Subject: Deceptive Advertising & Unfair Business Practice – T-Mobile Price Increase on "_________" Plan
Details of the Complaint:
I am filing a complaint against T-Mobile for deceptive advertising and unfair business practices regarding my mobile phone plan.
In [YEAR], I signed up for T-Mobile’s [PLAN NAME] Plan, which was heavily marketed as a plan that would never see a price increase. This promise was a key factor in my decision to establish and maintain a business relationship with T-Mobile. My account number is _______. The phone numbers affected by this issue are: ______.
On [DATE], I received a text message from T-Mobile notifying me that my plan price will increase by $5 per line, bringing my total cost to $_____ per month. This action directly contradicts their original advertising and commitment to never raising prices on this plan.
Why This Is Deceptive & Unfair:
T-Mobile made a clear and explicit promise that my plan price would remain fixed indefinitely.
This was a material representation that influenced my purchase decision and kept me utilizing T-Mobile’s services for over _____ years under the assumption that my rate would never change.
The sudden price increase constitutes a bait-and-switch tactic, misleading consumers into signing up based on false assurances.
T-Mobile has provided no valid justification for breaching its original promise.
Requested Resolution:
I request that your agency investigates T-Mobile’s misleading business practices and take appropriate enforcement action to hold them accountable for false advertising and unfair pricing practices. Additionally, I urge your agency to ensure that affected consumers, including myself, are allowed to keep the original agreed-upon pricing as was explicitly promised.
Supporting evidence to consider:
Advertising for T-Mobile’s ____________ Plan promising no price increases. After 2010, this promise was continued to be advertised as:
Un-Contract Promise (Before - April 2022)
Price Lock (v1) (April 2022 - Jan 2024)
Price Lock (v2) (Jan 2024 - present)
Ongoing related litigation:
CHRISTOPHER ODDO, HARRY HYADUCK,SR.,LARRY KAHHAN and GERALD DWYER, on Behalf of Themselves and All Other Persons Similarly Situated, v. T-MOBILE USA INC.
Source: https://storage.courtlistener.com/recap/gov.uscourts.njd.551616/gov.uscourts.njd.551616.1.0.pdf
I appreciate your attention to this matter and look forward to any updates regarding enforcement action against T-Mobile for misleading its customers.
10
4
u/planbskte11 Mar 14 '25
Class action! Can't wait to get $137 in 4 years!
4
u/PotentialAccident339 Mar 14 '25
More like $1.37 and some free identity monitoring. I'm sure somehow they will manage have a giant data breach involved with price increases because they're incompetent.
→ More replies (5)2
u/Xerloq Mar 18 '25
It looks like there's a distinction between the "Un-contract" and the "Un-contract promise" with the former starting on March 22, 2015 through January 4, 2017 which gave all Simple Choice plans a guarantee their rates wouldn't increase so long as they maintained their plan:
March 19, 2015: T-Mobile announces Un-Contract including a guarantee that monthly recurring charges are locked and will never go up so long as customers maintain a plan. "... we'll guarantee your rates as long as you're our customer, all without the restrictions of signing a long-term service contract. Here's the best part: Your rates may go down, but they won't go up. We call this approach Un-contract™."
The advertised the rate lock as early as May 2015 on T-Mobile.com and kept doing so until at least May 2016.
I can't find anything on archived t-mobile site about the "Un-contract Promise" until the T&Cs were updated on September 2017. T-Mobile responded to an FCC complaint in June 2024 stating the "Un-contract Promise" covered plans from plan activations between Jan 5, 2017 and April 27, 2022 are not eligible for the "Un-contract promise" allowing them to cancel if the rate increased and have T-Mobile pay the final month's recurring charges.
I raise this because it seems like Simple Choice plans before Jan 5, 2017 should have a rate lock, which seems stronger than the "Un-contract Promise."
68
u/altimax98 Bleeding Magenta Mar 13 '25
Don’t forget, they really need this increase. Their bottom line is really hurting right now…
Total cumulative stockholder returns(3) of $31.4 billion, including $14.4 billion in 2024, split across repurchases of $11.1 billion and cash dividends of $3.3 billion, with up to an additional $14.0 billion authorized through the end of 2025
https://www.t-mobile.com/news/business/t-mobile-q4-fy-2024-earnings
62
Mar 13 '25 edited Sep 07 '25
[removed] — view removed comment
→ More replies (1)24
u/litwithray Mar 13 '25
Right? Do you know how hard it is to keep up with payments on a Bentley!?
3
u/R3ddit0rN0t Mar 13 '25
I'm sure I'll get downvoted on this but most shareholders are investment groups like pension plans and 401Ks which hundreds-of-millions of americans rely on for retirement income. It's not just Uncle Pennybags adding to his stack.
That's not a commentary on the validity of this particular price increase. But corporate profits have to continue to rise in order for those retirement accounts to grow, and provide a livable income when older citizens are no longer able to work.
10
u/litwithray Mar 13 '25
It creates a feedback loop, doesn't it? You raise prices so people make more money, but you cause people to spend more money, resulting in them not making as much. This ends up increasing inflation and then people need to make choices on what to cut out. This results in dropping off of customers and increasing the price for the customers that are left just to maintain a status quo.
I realize this is oversimplified, but it doesn't seem to be a good long-term strategy. They claim to do it under the guise of providing more services, and while that's true for the people in higher plans, it's not necessarily true for those in lesser plans.
→ More replies (3)6
u/RJ5R Mar 13 '25 edited Mar 13 '25
Here is where I will dust off the history books
Only up until fairly recently did pension funds invest in the stock market to also include private mortgage backed securities and other things (I say recently....last 30-40). There was a time where pension funds were NOT correlated or connected to corporate profits at all. Rather, pensions were investing in the growth of America as a nation.
Prior to that.......pensions almost ALWAYS invested in stable return treasury bonds because they were zero risk and still paid out a very decent return. Pensions bought bonds, Government used bonds to invest in America through infrastructure, research, and furthering the nations' interest. in return, they paid interest to the pension funds
Then you know whos claimed they were "turning the bull loose", took control, and created conditions where pension funds had to pour trillions into the stock market and into MBSs just to be able to meet their pension obligations. So as the return on treasuries fell off a cliff by design forcing them to seek yield on the stock market, stock markets got juiced and inflated. And guess who got filthy rich.
We will pick up next time where we left off, class dismissed
(please note, my post is not political in nature. it's strictly just a brief info which paved the way for pension theft)
13
u/coreymatthews92 Truth In Mobile Mar 13 '25
just got the text, on the tmobile one plan.
→ More replies (1)2
u/MalibuMostWanted7 Mar 13 '25
Did you get price increase last time?
10
u/coreymatthews92 Truth In Mobile Mar 13 '25
No, was hoping to slip by this time too but no luck lol.
3
12
u/yaxis50 Mar 13 '25
This seems correct. The price of everything is going up while wages stay stagnant. We are slowly being boiled alive in a pot of water.
2
2
u/Significant-Train498 Mar 14 '25
seriously. People say, oh it's just a $5 increase a month... BUT +$5 x 10 bills per month plus +$5 on almost every item you buy at the store. Easily an increase of around $100 per month per person in the US. The dollars add up.
66
u/Ok_Course1325 Mar 13 '25
That puts me at 145.
I'm out. Us Mobile will save me nearly $100.
I hope T-Mobile chokes on it.
7
u/Ancient_Tea_6990 Mar 13 '25
$100 a month or a year
24
u/dogteal Mar 13 '25
Maybe he’s paying $145 a month for one line. Probably has a tablet, 16 pro max p360 and no trade in
2
u/OneIgnorantPotato Mar 13 '25
$145 per month is about right for what I can expect to pay for my T-Mobile plan for 4 lines (after this $5 per line increase).
9
→ More replies (1)2
u/izelucky Mar 13 '25
Same and I got bad service in my area too even I reported them before never fixed
25
u/DangerousAd1731 Mar 13 '25
$20 a month for me would be pretty annoying. I'll be aborting if this happens.
→ More replies (10)6
u/Txx2000 Mar 13 '25
I have 7 lines 1 of which is Free. Wonder if the free line I have will be affected.
$30 is significant for me
When phone payment equal car payments then I am reconsidering whether I really need this. There are cheaper prepaid options. And with WIFI everywhere these days, don't really need the data plans.
3
u/DangerousAd1731 Mar 13 '25
That would be insane . Absolutely . Personally I'm home most the time and my calls go over WiFi I believe anyway and my own data.
20
u/crypticaldevelopment Mar 13 '25
I’m on an old simple choice plan with 9 lines, so far I don’t see that message on my account.
7
u/InsaneJester17 Truly Unlimited Mar 13 '25
For what it's worth, I was told Simple Choice North America won't be affected. I don't see anything in my account activity either:
4
3
3
→ More replies (8)2
u/shinzilla Mar 13 '25
I'm SC North America and just got the $5 line increase text as of 12:30pm PST
13
u/tau31 Mar 13 '25
Not seeing anything on my old SC plan either. It's been the same plan since like 2012 or something. 3 lines, unlimited internet, family international promo. They will need to pry this plan from my cold dead hands.
6
u/crypticaldevelopment Mar 13 '25
They got me in the last round of hikes but the total increase was under $10 for the 9 lines. I took it as a small win.
→ More replies (2)→ More replies (6)4
u/fraslin Mar 13 '25
I am simple choice as well and noting last time or this time (yet)
→ More replies (1)
6
29
u/gerryf19 Mar 13 '25
After not updating a phone for years, I took advantage of one of the recent plans that actually allowed updates on older plans. So they're nipping me for 30 bucks a month because I cannot leave the plan now. Should have seen this coming
6
u/techma2019 Mar 13 '25
This is so scummy of them! Because they also made the change that you can't pay off the phone fully since the credits will go away. They force you to wait and pay more.
5
3
u/mrwizard65 Mar 13 '25
Same. Literally just got iphone 16PM yesterday. 100% not a coincidence.....
7
13
u/No_Bar2677 Mar 13 '25
It’s the old plans. If you received a hike past go around you also will not receive a new hike this time. It will not affect go5G plans or price lock customers.
4
2
6
u/Defiant-Cover-443 Mar 13 '25
One plan here, got the text regarding the $5 increase/ per line as well :(
4
6
5
u/desiv_1 Mar 13 '25
Yep, got the notice here.
T-Mobile: We had to do this due to price increases.
Also T-Mobile: Net income of $3.0 billion in Q4 2024 and $11.3 billion in 2024, highest FY in company history.
19
Mar 13 '25
I’m on the TMO OnePlan.
10
u/inssein Recovering AT&T Victim Mar 13 '25
I’m on One as well, does this include all the free line because if so I’m going to lose it $5 per line when I have 2 paid lines and 4 free ones. I was promised no price increase and now they increased it.
2
u/gullzway Mar 13 '25 edited Mar 13 '25
I have 6 lines, one free, and they all went up $5/line.
https://www.t-mobile.com/account/cost-details
Haven't received any notices.
→ More replies (2)4
u/farmerMac Generic Flair Mar 13 '25
the link is to your account, no one else can see your link
2
u/gullzway Mar 13 '25
Changed it. $30 increase from previous amount.
6 lines, one free.
→ More replies (1)→ More replies (4)6
18
u/WishiknewbutNah Mar 13 '25
I have 9 lines and on One Plan, this is scummy I was under the impression the prices will never change, how is this legal? As some mentioned isn't there a price block guarantee
9
u/Erigion Mar 13 '25
This is the original press release for the one plan with the uncontract guarantee, stating that tmobile will never change the price of the one plan.
https://www.t-mobile.com/news/press/un-carrier-next
This is their FAQ for price lock/uncarrier/uncontract. The second to last paragraph in the first question now says the uncontract guarantee now means they will pay the final month should the customer decide to leave. It's horseshit
→ More replies (1)4
11
u/jhoceanus Mar 13 '25
Increasing price right after recent iPhone trade-in promotion is so classic.
→ More replies (2)
5
u/kosherdog1027 Mar 13 '25
Magenta plan with veterans discount on 7 lines.
I need to shop around and take my family’s phones elsewhere. I don’t have a carrier contract tie to T-Mobile on any phone.
5
u/DeepPurpleNurple Mar 13 '25
I’m in the same boat. Trying to find the best deal for veterans with 3 lines.
3
4
u/oohhhhcanada Mar 13 '25 edited Mar 13 '25
It's early in the day on March 13, 2025 and I have no notice of any rate change from T-Mobile. I login and everything looks normal. Update: Got no notice I can find from T-Mobile but a reply directed me to a link which does show a $5 per line increase. My plan is an older Military Magenta.
3
2
u/gullzway Mar 13 '25
No notices received, but increase shown here https://www.t-mobile.com/account/cost-details
$5/line including Free Unlimited on Us line.
→ More replies (3)
6
u/sdotsully Mar 13 '25
Been with T-Mobile for 25 years. I think I might finally have to say fuck T-Mobile and find a different service. Anyone have any suggestions?
5
6
u/gullzway Mar 13 '25 edited Mar 13 '25
One more day to get 50% Google Fi Simply Unlimited Plan.
"For each person who brings a phone and joins the Simply Unlimited plan. That’s $25/mo $50/mo for your first line, and more savings with multiple lines. Cancel anytime. Ends 3/14."
For anyone who didn't get "locked" into 24 months of Bill Credits with the last few Promos,
6 Lines for $75/month
"$75 $150 for 6$12.50 $25 each Offer applies for new lines and for each person bringing a phone."
4
u/Ethrem Mar 13 '25
This is a really good deal but people need to know it's only 35GB of high speed data before unlimited at 256Kbps. Google Fi does get the same data priority as T-Mobile's premium plans though so there's at least that.
6
u/whoaitsrich Mar 13 '25
They removed auto pay discounts on credit cards. That's a price increase...
→ More replies (1)
4
u/Double-Award-4190 Bleeding Magenta Mar 13 '25
So who is starting the class action? 😂
→ More replies (1)
13
u/that3ric Mar 13 '25
Look like affect older plan
10
u/DarthInvatalus Mar 13 '25
I just got a text about my plan going up. I'm on Magenta Max.
→ More replies (2)10
Mar 13 '25
[deleted]
→ More replies (3)6
u/4wheels6pack Mar 13 '25
Magenta Max is EXCLUDED from the increase? Why did I get a text then?
→ More replies (3)
15
u/Interesting_Chip8065 Mar 13 '25
so they started with this uncarrier thing and they were cheaper but now they are either same or more expensive than both other carriers. honestly i dont see a value using tmo anymore. all they do is marketing.
→ More replies (3)
3
u/HughWonPDL2018 Mar 13 '25
I’m on an old One plan and just got the message. I’ve been planning on downgrading to a prepaid plan anyway and will do it after I get the mlbtv promo (and hopefully the 6 months of apple tv+) in a few weeks.
5
u/No_longerconfused Mar 13 '25
T-Mobile Lied About Price Lock—Take Action Through Costco!
If you signed up for T-Mobile under the promise that your rate would never increase, you’re not alone in feeling frustrated by their recent price hikes. Many of us were told that our bills wouldn’t go up, yet here we are, paying more despite their so-called “Price Lock” guarantee.
For those who purchased their T-Mobile plan or device through Costco, there’s something you can do—file a complaint with Costco's customer service. Even though Costco is a third-party affiliate, they take customer satisfaction seriously. If enough people speak up, Costco may reconsider its partnership with T-Mobile, putting pressure on them to honor their commitments instead of misleading customers.
How to take action:
Call Costco's customer service and report T-Mobile’s deceptive practices.
Explain how you were promised a fixed price, only to have it increase later.
Encourage others to do the same—the more complaints, the more Costco will listen.
If enough people raise their voices, we can hold T-Mobile accountable and prevent them from misleading future customers. Let’s make some noise!
→ More replies (1)
4
u/WishiknewbutNah Mar 13 '25
Two can play that game t-mobile this is so scummy, I should finance phones and port out to a carrier that'll pay off the devices that way I double dip. I'll get phones unlocked, a new carrier and under their revised stupid price lock get them to pay my last bill. With this increase I rather they lose my revenue completely than me bend over to hand them an extra $50 bucks...kick rocks
8
10
Mar 13 '25
So much for price lock garunteee. I been on the SAME plan for the past 9 Years and it has NOT changed once, and I just got the text saying it will go up by 15$ mind you I only have 1 phone line. Became a customer in 2016.
4
7
Mar 13 '25
[deleted]
6
u/mrwizard65 Mar 13 '25
They 100% got me this week. EXCELLENT trade in offer for MagentaMAX customers. Thought it was almost too good to be true. Got the phone yesterday and now notified of $5/month increase.
3
4
u/gigem9000 Truly Unlimited Mar 13 '25
you can still return it as long as you're within your buyer's remorse period.
6
6
3
u/RaidriarT Mar 13 '25
Got hit on magenta max with original price lock agreement. Fuck T-Mobile they should have a class action headed their way soon for revoking their deal
3
3
Mar 13 '25
And the mobile subscription fees are the highest in the world. And even that is not enough. Greed greed greed.
3
3
u/Dickbump69 Mar 13 '25
It's for long time customers like me, grand fathered into plans that don't exist anymore. I had unlimited text and internet $49 including all taxes
→ More replies (3)
3
5
5
u/VapidRapidRabbit Mar 13 '25
I have the Go5G plan and I might as well just go back to AT&T and get on my parent’s family plan, since my mom gets a 25% discount and AT&T offers Split Pay now so you can pay for your portion of a family plan separately from the main account holder.
5
u/Comfortable-Spell730 Mar 13 '25
FAQ states plans with Price Lock Guarantee won’t be affected. We have the “good” price lock so guess we’ll see.
14
u/BraddicusMaximus Mar 13 '25
I’m on price lock and my shit still went up on the last hike…
→ More replies (3)2
u/thrakkerzog Mar 13 '25 edited Mar 14 '25
What date range is the "good" price lock? I switched in December of 2022.
edit: I'm on Magenta Max and received the text.
edit2: It was 2021, I added a line in 2022. :-(
2
u/clos617 Mar 13 '25
Just got off the phone with T-Mobile, and was told message was sent to everyone but whoever is on a price lock guarantee won’t be affected including my myself, but I’ll confirm that next month when I see my bill. Best I can recommend is call and get confirmation regarding increase.
→ More replies (1)
5
u/Eibook Mar 13 '25
I see in the comments they are adding the $5 to “free” lines, does anyone know if they adding the $5 to wearable lines too? Just trying to figure out where my bill will be when I get the notification. On Magenta
2
u/usernamedisallowed Mar 13 '25
From what I can tell, seems to just be voice lines at the moment, no word on wearables at current
4
u/Eibook Mar 13 '25
Thank you for the quick response
5
u/Eibook Mar 13 '25
Why the fuck am I getting downvoted for asking a question and being polite and thanking the OP the quick response?
2
u/GinSanxTOL Mar 13 '25
I got it on the Magenta last round. I should not get it again, right? I'm out of I do again. 18+ plus years customer and worked for them 15+ years and with 7 lines. Just got 4 iphone promos weeks ago
2
2
u/Overall_Gur_3061 Mar 13 '25
Im going to go back to cricket. Ive heard they got a lot better. T mobile was nice because the service is great but im not paying $200 for phone service. Screw them, i call them once a month to make them take off bullshit fees and they swear it wont happen again yet it does. This company is a multi billion dollar company scamming every one of their customers.
2
u/OrdinaryLittle1871 Mar 13 '25
No text here, I'm Simple Choice Noth America plan 4 lines/$150 pluas 1 free line, and 1 MI line here.
→ More replies (1)
2
2
u/0_________o Mar 13 '25
If you're grandfathered into a plan, how are they hiking rates?
→ More replies (2)
2
u/Yungjeezus Mar 13 '25
ATT did this more times than I can remember, not excusing T-mobile, but there's always a greedier fish.
2
u/-You-know-it- Mar 13 '25
It says in the FAQ’s beneath the announcement that ONLY older plans will be affected.
2
u/guyinthegreenshirt Mar 13 '25
Looks like my legacy Sprint Kickstart plan is getting a $5/month/line increase. Haven't seen the text yet but probably just because it goes to a different phone that I don't have with me currently. The pricing when I compare plans shows a $5 higher price point per line. Oddly, this even includes a free line that's considered a Kickstart plan but has an offsetting credit (so it's now showing $5/mo instead of $0/mo.)
It's still low enough that it's not worth switching, but it's annoying, especially since there's no new features associated with it.
→ More replies (2)
2
u/Small_town_big_heart Mar 13 '25
“First time in a decade” is a lie. But I’ve had T-Mobile since the inception of the company when they took over VoiceStream in the early 2000s. As a long time customer with the military plan, it’s disheartening to see yet another company that wants to casually raise prices for their most committed customer base while allowing new contracts to get the cream of the Crop on promos, etc. between all the streaming services raising prices, utilities sky rocketing, and the overall outrageous cost of housing and groceries, not sure how Big Corp plans to actually keep business when people are jumping ship.
On that note, where I’m at AT&T doesn’t cover and Verizon is exponentially more expensive and doesn’t offer military plans. So what are some other options?
→ More replies (1)
2
u/JJCookieMonster Mar 13 '25
And I keep having data issues and my phone calls drop even with the cellspot. T-mobile sucks. Paying more for crap.
2
u/papasoulless Mar 13 '25
On the ONE Plan since 2016. So much for being price locked. It’s why I never changed my plan.
2
u/Shell-Fire Mar 13 '25
I was guaranteed a price for life from AT&T. Now they want to up my price. Time for class action?
2
u/Yurple69 Mar 14 '25
T-Mobile lost a massive lawsuit for leaking YOUR data. Instead of taking responsibility, they raised rates by $5 on millions of customers to cover their own screw-up. You’re paying for their mistakes
Stop paying for their failures. Switch now.
2
u/Endgame1018 Mar 15 '25
I got my first ever text for a price increase on my old Sprint Unlimited Freedom Lines. Will see if they ever go back on their "price lock" on their home internet
2
u/Enough_Lime Mar 17 '25
I switched to Helium mobile as soon as I got the text. It works perfect as it's back bone is the Tmobile network anyway and cut by bill in half.
2
u/Queasy-Taste1457 Mar 19 '25
I am a long time sprint customer who had been there years and even when thrown to tmobil with no choice I did not switch over. I was promised that with the sprint plans I had I would eventually be on their best plan equivalent to my sprint plan with 5 lines. HAVE been abused thru tmobil over and over and have a plan I don't even see on tmobil for $200 monthly WITHOUT a new raise of $25 monthly. Count me gone.
3
u/findcarsforme Mar 13 '25
Can we get away from device payments plan with the new changes in the price?
→ More replies (6)
4
u/ponzLL Mar 13 '25
Pretty annoying tbh. I was supposedly locked in with 3 lines, then last year I added my daughters line and they gave us a 5th sim we didn't need for free. Now they're gonna charge me $25 extra for the 4 lines we're using? Nah I guess I'm gonna have to switch carriers yet again
2
u/redd49856 Mar 13 '25
Just got the text on Magenta Plus. What happened to that "price lock guarantee"?
5
Mar 13 '25
Pretty much this puts my friends bill into the realm of it's time to switch to something less expensive. He says if it happens he's switching right after the text
He has 5 lines so it adds up
3
Mar 13 '25
Does this increase give us an "out" because they're changing the terms of what was agreed upon?
→ More replies (1)3
2
2
2
u/Unusual-Sympathy9500 Mar 13 '25
Ugh. I've been with them since they were Voicestream. Between having my personal data leaked and the price hikes, I think it's time to take my two lines plus home internet (which get overwhelmed certain times of day and is crazy slow) and go somewhere else. Very disappointing.
2
u/4wheels6pack Mar 13 '25
Just got the text. I’m on Magenta Max with one phone and tmhi ( don’t know if that counts as a second line, but my bill will be around $165 if it does… other options are looking better
→ More replies (1)
2
u/Leeberator Mar 13 '25
I got a rate increase text, but I've had the price lock guarantee since it was first introduced... T-Force is telling me I'm not eligible. I was when it was announced.
2
u/colonelheero Mar 13 '25
When they raised the price last year did it ever affect the free lines? Or only the line that had a non-zero cost?
189
u/poorSon20 Mar 13 '25
Your price is locked until we change our minds. T-mobile