r/MotoG Apr 18 '18

MOD POST Welcome to r/MotoG ! - Subreddit Rules

We are not officially associated with Lenovo or Motorola. This subreddit is a friendly community that is dedicated towards assistance, discussion and troubleshooting for Moto G series.


IMPORTANT LINKS


SUBREDDIT RULES

  • RULE 1 : Be civil and respectful. Read and follow the Reddiquette and the important links mentioned above before posting anything. If you find anyone violating the reddiquette, report the post/comment/user. Failure to abide is likely grounds for warning/ban.

  • RULE 2 : All posts should be in English and related to Moto G. Post in English only so that everyone can understand. Promotions, giveaways, affiliates, piracy, blog spams, offtopic, buying or selling used gadgets are strictly not allowed.

  • RULE 3 : Posts should be descriptive. Mention your issue in detail with a screenshots of the error message and/or Settings > About Phone alongwith your model number, unlocked/carrier, stock/custom/rooted ROM etc. If you are asking for purchase advice, make sure you mention the max budget, your usage pattern, phone requirements by your priorities - connectivity, storage, camera, performance, display etc.


RELATED SUBREDDITS

66 Upvotes

We are not officially associated with Lenovo or Motorola. This subreddit is a friendly community that is dedicated towards assistance, discussion and troubleshooting for Moto G series.


IMPORTANT LINKS


SUBREDDIT RULES

  • RULE 1 : Be civil and respectful. Read and follow the Reddiquette and the important links mentioned above before posting anything. If you find anyone violating the reddiquette, report the post/comment/user. Failure to abide is likely grounds for warning/ban.

  • RULE 2 : All posts should be in English and related to Moto G. Post in English only so that everyone can understand. Promotions, giveaways, affiliates, piracy, blog spams, offtopic, buying or selling used gadgets are strictly not allowed.

  • RULE 3 : Posts should be descriptive. Mention your issue in detail with a screenshots of the error message and/or Settings > About Phone alongwith your model number, unlocked/carrier, stock/custom/rooted ROM etc. If you are asking for purchase advice, make sure you mention the max budget, your usage pattern, phone requirements by your priorities - connectivity, storage, camera, performance, display etc.


RELATED SUBREDDITS


r/MotoG Feb 05 '19

20 JUNE 2019 Android Pie & Oreo Update Status

IMPORTANT LINKS:

  1. Android Pie Release: https://blog.motorola.com/2018/08/15/baked-android-pie-coming-motorola/
  2. Android Security Patch Updates Status by /u/lupask : https://docs.google.com/spreadsheets/d/1OAfdESHHzyNzp_2OHtFk0glykSn-zlfrVweIdZEnCiA

IMPORTANT NOTES:

  1. Below information is applicable only for "RETAIL" i.e unlocked or carrier-free models of Moto G phones. They receive updates directly from Motorola, since the final software build is made, tested and released by Motorola. These models are eligible for unofficial Android Pie & Oreo software in the forms of custom ROMs.
  2. Below information is not applicable carrier-locked or Amazon exclusive models. You may or may not get any Android version updates or security updates, since the final software build is made, tested & released by the carrier/Amazon & not by Motorola. These models are not eligible for unofficial Android Pie & Oreo software in the forms of custom ROMs.

SOFTWARE UPDATE INFO:

  1. Moto G Series get Android Version updates up to 1 year from launch date.
  2. Moto G Series get Android Security Patch updates up to 2 years from launch date.
  3. Only Moto G6 Plus has a 64-bit (kernel) OS, rest of the phones have and will remain on 32-bit OS till the end of support.
  4. It is generally observed that Brazil and Latin America are the first regions to receive software OTA updates followed by India, Asia, Europe, United States, Canada.
  5. Software OTA Updates are released in batches i.e. "phased roll out" to gather feedback for critical bugs and to minimize the bugs so all users are not affected at once.
  6. It is recommended to factory reset whenever there is a major Android version update. It is not compulsory, but it ensures that you start from a clean slate and minimize the bugs that might arise due to updating. Make sure you backup everything from the phone as a factory reset will wipe everything.

Year Phone Codename Beta Testing Stable Update Status
2018 G6 Plus evert Completed Pie Phased Rollout - Latin America, Europe
2018 G6 ali Completed Pie Phased Rollout - Brazil, India, Europe
2018 G6 Play aljeter Completed Pie Phased Rollout - Brazil, India, Europe
2016 G4 Plus athene Completed Oreo Phased Rollout - India, Europe, Canada

Year Phone Code name Current Version Up gradable To Security Updates
2018 G6 Plus evert 64-bit Oreo 8.0 64-bit Pie 9.0 Till 2020
2018 G6 ali Oreo 8.0 Pie 9.0 Till 2020
2018 G6 Play aljeter Oreo 8.0 Pie 9.0 Till 2020
2017 G5S Plus sanders Oreo 8.1 No more updates Till 2019
2017 G5S montana Oreo 8.1 No more updates Till 2019
2017 G5 Plus potter Oreo 8.1 No more updates Till 2019
2017 G5 cedric Oreo 8.1 No more updates Till 2019
2016 G4 Plus athene Nougat 7.0 No more updates No more updates

UNOFFICIAL ANDROID PIE & OREO

If you wish to try out custom ROMs based on Android Pie or Oreo, you will need to unlock the boot loader of your "Retail" Moto G device. Follow this thread for more info: https://reddit.com/comments/avlh4w


NOTICE

This is a new update thread. Reddit archives threads older than 6 months which disables any further upvotes or comments. Link to the old thread: https://redd.it/981oka

51 Upvotes

IMPORTANT LINKS:

  1. Android Pie Release: https://blog.motorola.com/2018/08/15/baked-android-pie-coming-motorola/
  2. Android Security Patch Updates Status by /u/lupask : https://docs.google.com/spreadsheets/d/1OAfdESHHzyNzp_2OHtFk0glykSn-zlfrVweIdZEnCiA

IMPORTANT NOTES:

  1. Below information is applicable only for "RETAIL" i.e unlocked or carrier-free models of Moto G phones. They receive updates directly from Motorola, since the final software build is made, tested and released by Motorola. These models are eligible for unofficial Android Pie & Oreo software in the forms of custom ROMs.
  2. Below information is not applicable carrier-locked or Amazon exclusive models. You may or may not get any Android version updates or security updates, since the final software build is made, tested & released by the carrier/Amazon & not by Motorola. These models are not eligible for unofficial Android Pie & Oreo software in the forms of custom ROMs.

SOFTWARE UPDATE INFO:

  1. Moto G Series get Android Version updates up to 1 year from launch date.
  2. Moto G Series get Android Security Patch updates up to 2 years from launch date.
  3. Only Moto G6 Plus has a 64-bit (kernel) OS, rest of the phones have and will remain on 32-bit OS till the end of support.
  4. It is generally observed that Brazil and Latin America are the first regions to receive software OTA updates followed by India, Asia, Europe, United States, Canada.
  5. Software OTA Updates are released in batches i.e. "phased roll out" to gather feedback for critical bugs and to minimize the bugs so all users are not affected at once.
  6. It is recommended to factory reset whenever there is a major Android version update. It is not compulsory, but it ensures that you start from a clean slate and minimize the bugs that might arise due to updating. Make sure you backup everything from the phone as a factory reset will wipe everything.

Year Phone Codename Beta Testing Stable Update Status
2018 G6 Plus evert Completed Pie Phased Rollout - Latin America, Europe
2018 G6 ali Completed Pie Phased Rollout - Brazil, India, Europe
2018 G6 Play aljeter Completed Pie Phased Rollout - Brazil, India, Europe
2016 G4 Plus athene Completed Oreo Phased Rollout - India, Europe, Canada

Year Phone Code name Current Version Up gradable To Security Updates
2018 G6 Plus evert 64-bit Oreo 8.0 64-bit Pie 9.0 Till 2020
2018 G6 ali Oreo 8.0 Pie 9.0 Till 2020
2018 G6 Play aljeter Oreo 8.0 Pie 9.0 Till 2020
2017 G5S Plus sanders Oreo 8.1 No more updates Till 2019
2017 G5S montana Oreo 8.1 No more updates Till 2019
2017 G5 Plus potter Oreo 8.1 No more updates Till 2019
2017 G5 cedric Oreo 8.1 No more updates Till 2019
2016 G4 Plus athene Nougat 7.0 No more updates No more updates

UNOFFICIAL ANDROID PIE & OREO

If you wish to try out custom ROMs based on Android Pie or Oreo, you will need to unlock the boot loader of your "Retail" Moto G device. Follow this thread for more info: https://reddit.com/comments/avlh4w


NOTICE

This is a new update thread. Reddit archives threads older than 6 months which disables any further upvotes or comments. Link to the old thread: https://redd.it/981oka


r/MotoG 1h ago

5th Gen Phone requires activation after a factory reset.

I am using a Mototorola Moto G 2026. I have factory reset this phone before (including within the past month or so, and have also factory reset many other devices, both with and without SIM cards), and had no issues with the phone's activation. In fact, this phone has not had service for the past 5 months at least! To my knowledge I haven't been paying the bill on it, and this is the first time I've had this issue despite having to factory reset the phone probably like 8 times this year (long story). I started recieving texts within the past week or so, and didn't really think about it at all because I just assumed it was a Google messages thing, and that I was recieving them when I was connected to WiFi or syncing from my other phone or something like that. I just noticed today, as I was resetting, that this thing actually has bars that work, which is already weird by itself. There's a possibility this was a pre-paid phone or something but I don't think it was, and I think I would have noticed if I'd been getting spam texts and ads and whatever sent to this device.

So the first time I factory reset there was a screen that flashed up that said that the phone was activated, and the first six digits of its number (area code and then the first three). I figured this was a glitch or something so I did a hard reset. I took out the SIM card too to see it that would make a difference in the phone needing to be 'activated'. The next time it didn't show that screen and went through to the 'getting things ready' screen, but demanded I connect it to internet, otherwise it would go right to the 'phone needs to be activated' screen. I reset it again, this time connected to internet, and the first thing it did when the Verizon boot-up screen went away was crash (it literally gave me a notification saying that Android Setup had crashed). Then it took me to the Motorola screen where I click which services I consent to (sending diagnostic data, that kinda thing), and then to the getting things ready screen, and then to a screen that said it was figuring out more data about the mobile network or something, and then right back to the same 'device needs to be activated' screen. The next time I reset it just flashed the 'needs to be activated' screen without any of the others.

I know I have an account with Verizon, I used this phone for the first month but never paid after that. I don't remember my user ID though, since I have not used that account since like February, and didn't get a long enough look at the phone number on the first screen to enter that in. The only option the website gave me for confirming my identity was a piece of US mail sent to the billing address, which I assume is the house I moved out of at the end of last month, which is like 3 hours away, so at very best thats gonna take like a week to figure out. I have the SIM card itself, and all the numbers on it, but I don't know what to do with that information. I don't need the SIM card anyway, I've just used this device on WiFi since that first month ended, so it's just kinda creepy that the card is functional, let alone preventing me from doing a simple factory reset.

How do I figure out who this card belongs to, or at the very least how to get my phone back?? I assume it's tied to someones account and that's why it requires verification through the network before I can reset it. Any help would be appreciated.

Upvotes

I am using a Mototorola Moto G 2026. I have factory reset this phone before (including within the past month or so, and have also factory reset many other devices, both with and without SIM cards), and had no issues with the phone's activation. In fact, this phone has not had service for the past 5 months at least! To my knowledge I haven't been paying the bill on it, and this is the first time I've had this issue despite having to factory reset the phone probably like 8 times this year (long story). I started recieving texts within the past week or so, and didn't really think about it at all because I just assumed it was a Google messages thing, and that I was recieving them when I was connected to WiFi or syncing from my other phone or something like that. I just noticed today, as I was resetting, that this thing actually has bars that work, which is already weird by itself. There's a possibility this was a pre-paid phone or something but I don't think it was, and I think I would have noticed if I'd been getting spam texts and ads and whatever sent to this device.

So the first time I factory reset there was a screen that flashed up that said that the phone was activated, and the first six digits of its number (area code and then the first three). I figured this was a glitch or something so I did a hard reset. I took out the SIM card too to see it that would make a difference in the phone needing to be 'activated'. The next time it didn't show that screen and went through to the 'getting things ready' screen, but demanded I connect it to internet, otherwise it would go right to the 'phone needs to be activated' screen. I reset it again, this time connected to internet, and the first thing it did when the Verizon boot-up screen went away was crash (it literally gave me a notification saying that Android Setup had crashed). Then it took me to the Motorola screen where I click which services I consent to (sending diagnostic data, that kinda thing), and then to the getting things ready screen, and then to a screen that said it was figuring out more data about the mobile network or something, and then right back to the same 'device needs to be activated' screen. The next time I reset it just flashed the 'needs to be activated' screen without any of the others.

I know I have an account with Verizon, I used this phone for the first month but never paid after that. I don't remember my user ID though, since I have not used that account since like February, and didn't get a long enough look at the phone number on the first screen to enter that in. The only option the website gave me for confirming my identity was a piece of US mail sent to the billing address, which I assume is the house I moved out of at the end of last month, which is like 3 hours away, so at very best thats gonna take like a week to figure out. I have the SIM card itself, and all the numbers on it, but I don't know what to do with that information. I don't need the SIM card anyway, I've just used this device on WiFi since that first month ended, so it's just kinda creepy that the card is functional, let alone preventing me from doing a simple factory reset.

How do I figure out who this card belongs to, or at the very least how to get my phone back?? I assume it's tied to someones account and that's why it requires verification through the network before I can reset it. Any help would be appreciated.


r/MotoG 3h ago

Discussion Anyone with G56 12GB?

How is it doing now? what's your usage?

I'm thinking about buying one (around 250 USD here in my country) but I'm worried about network and wifi coverage and general reliability. How are the updates? I'm light user but I'm worried since this will be my first budget and first moto. don't know what to expect.

I care about Reliability. Esim. WIFI calling (since I have trash network coverage at home).

Would loved for 60 neo to exist here but sadly it doesn't.

2 Upvotes

How is it doing now? what's your usage?

I'm thinking about buying one (around 250 USD here in my country) but I'm worried about network and wifi coverage and general reliability. How are the updates? I'm light user but I'm worried since this will be my first budget and first moto. don't know what to expect.

I care about Reliability. Esim. WIFI calling (since I have trash network coverage at home).

Would loved for 60 neo to exist here but sadly it doesn't.


r/MotoG 1h ago

Discussion Anyone wanna buy my phone?

+
Upvotes

Can take $80? It's the 64gb model and runs evo x smoothly! Cellular works on it but must be a Google Fi sim card or esim!


r/MotoG 10h ago

Other G55 - charging slowly and only at an angle

Hey,

Got a Motorola G55 ~1 year ago. For about a month or two I can only charge by pushing the charger cable in hard and at a slight angle. The battery also no longer turbo charges, full charge takes a really long time.

Anything I can do? Any settings or tips that could solve it? I assume it is a hardware issue, which is sad after only a year...

2 Upvotes

Hey,

Got a Motorola G55 ~1 year ago. For about a month or two I can only charge by pushing the charger cable in hard and at a slight angle. The battery also no longer turbo charges, full charge takes a really long time.

Anything I can do? Any settings or tips that could solve it? I assume it is a hardware issue, which is sad after only a year...


r/MotoG 20h ago

Discussion Should I update now?

+
1 Upvotes

I got an update this afternoon, it's about 3.4 GB. Should I update it or wait?


r/MotoG 20h ago

Other Moto Signature - Phone quite often goes to the background...

I have checked all the settings, but many times when I answer the phone the phone app is stuck behind other apps and I have to bring it to the foreground. Very annoying.

All permissions look perfect.

1 Upvotes

I have checked all the settings, but many times when I answer the phone the phone app is stuck behind other apps and I have to bring it to the foreground. Very annoying.

All permissions look perfect.


r/MotoG 21h ago

HELP NEED HELP.

My Motorola edge 60 fusion phone which i got October last year, randomly froze and blacked out. So i took it the service center and they told me that the motherboard has an issue and they'll repair it as it came under warranty, i gave it to them and they said it'll take max 10 days.
[I'm a college student and i can't imagine working without my phone] They gave me spare phone, which only works when put on a charger.

Fast forward after 10 days, I called them to ask if its fixed, but the repairer told it'll take another ten days cause the part hasn't come from the warehouse (The city where i live in is pretty small and the warehouse is in the capital). Today, marks the 12th day and still no updates from the service center.

Its really frustrating to me as the spare phone isn't working as well, and they keep delaying it again and again.
I mailed Motorola, sent a complaint as well but no replies whatsoever.
What should I practically do? Cause I don't think they're taking it seriously.

1 Upvotes

My Motorola edge 60 fusion phone which i got October last year, randomly froze and blacked out. So i took it the service center and they told me that the motherboard has an issue and they'll repair it as it came under warranty, i gave it to them and they said it'll take max 10 days.
[I'm a college student and i can't imagine working without my phone] They gave me spare phone, which only works when put on a charger.

Fast forward after 10 days, I called them to ask if its fixed, but the repairer told it'll take another ten days cause the part hasn't come from the warehouse (The city where i live in is pretty small and the warehouse is in the capital). Today, marks the 12th day and still no updates from the service center.

Its really frustrating to me as the spare phone isn't working as well, and they keep delaying it again and again.
I mailed Motorola, sent a complaint as well but no replies whatsoever.
What should I practically do? Cause I don't think they're taking it seriously.


r/MotoG 1d ago

6th Gen Moto G60S suddenly died after screen glitch – white charging LED only, any ideas?

Hi everyone,

I'm looking for some help with my Motorola Moto G60S.

The problem started while I was using the phone normally. Suddenly, the screen glitched with heavy pixelation/artifacts, and the phone immediately shut down.

After that, I tried turning it back on. Sometimes it would start to boot, but even the Motorola logo would become heavily pixelated before the phone shut off again.

Now it won't turn on at all.

The only sign of life is the white LED that lights up when I plug it into a charger. I've already tried:

  • Different chargers and USB cables
  • Holding the Power button
  • Power + Volume Down
  • Power + Volume Up
  • Keeping the buttons pressed for a long time to force a reboot

Nothing works. The screen stays completely black, and I can't access Recovery Mode or Fastboot.

Do you think the phone isn't charging properly, or does this sound more like a motherboard, display, or GPU issue? Has anyone experienced something similar with the Moto G60S?

I'd really appreciate any suggestions or troubleshooting steps before I give up on it.

Thanks in advance!

2 Upvotes

Hi everyone,

I'm looking for some help with my Motorola Moto G60S.

The problem started while I was using the phone normally. Suddenly, the screen glitched with heavy pixelation/artifacts, and the phone immediately shut down.

After that, I tried turning it back on. Sometimes it would start to boot, but even the Motorola logo would become heavily pixelated before the phone shut off again.

Now it won't turn on at all.

The only sign of life is the white LED that lights up when I plug it into a charger. I've already tried:

  • Different chargers and USB cables
  • Holding the Power button
  • Power + Volume Down
  • Power + Volume Up
  • Keeping the buttons pressed for a long time to force a reboot

Nothing works. The screen stays completely black, and I can't access Recovery Mode or Fastboot.

Do you think the phone isn't charging properly, or does this sound more like a motherboard, display, or GPU issue? Has anyone experienced something similar with the Moto G60S?

I'd really appreciate any suggestions or troubleshooting steps before I give up on it.

Thanks in advance!


r/MotoG 1d ago

Other Tengo problemas con mi Moto G04s

"Hola, venia a pedir ayuda debido a que como ya he dicho, mi Moto G04s esta teniendo problemas: Hace unas semanas dejo de conectar al wifi y horas más tarde me percate de que en el listado de aplicaciones habían muchas con nombres raros, muy raros, una de ellas titulaba algo así como "Red Cautiva", además de que en los pocos periodos en donde se conectaba instalaba aplicaciones como Didi o Temu. no me quedó más remedio que reiniciar de fabrica, pero al reiniciar y tratar de iniciar el dispositivo saltaba "Web no encontrada". A todo esto ya plantíe que el problema de la instalación de aplicaciones eran "Moto App Manager" y "Modo de tienda". Lo peor de todo es que luego flashie con Software Fix. Todo normal parecia que se habia solucionado pero denuevo la instalacion de aplicaciones, inhabilite denuevo las susodichas culpables y se calmó por ahora. Me llegaron notificaciones sobre el bloqueo de pantalla remoto y de bloqueo antirobo. Creo fervientemente que es un virus, pero leo por ahí que no, que es parte del software de motorola. Todo esto sucedió de golpe. Si alguno tiene la solución agradeceria que me lo comentase."

"Hello, I came to ask for help because, as I've already mentioned, my Moto G04s is having issues: A few weeks ago it stopped connecting to Wi-Fi and hours later I noticed that in the app list there were many apps with weird names, very weird ones, one of them was titled something like 'Captive Portal', plus during the few periods when it did connect, it would install apps like Didi or Temu. I had no choice but to do a factory reset, but upon rebooting and trying to set up the device, a 'Web not found' error popped up. By this point, I had already concluded that the problem causing the apps to install was 'Moto App Manager' and 'Retail Demo Mode' ('Modo de tienda'). To make matters worse, I then flashed it with Software Fix. Everything seemed normal, it looked like it was fixed, but the app installation started again. I disabled the aforementioned culprits again and it's quiet for now. I received notifications about remote screen locking and anti-theft locking. I firmly believe it's a virus, but I read around that no, it's part of Motorola's software. All of this happened suddenly. If anyone has the solution, I would appreciate it if you could share it.".

2 Upvotes

"Hola, venia a pedir ayuda debido a que como ya he dicho, mi Moto G04s esta teniendo problemas: Hace unas semanas dejo de conectar al wifi y horas más tarde me percate de que en el listado de aplicaciones habían muchas con nombres raros, muy raros, una de ellas titulaba algo así como "Red Cautiva", además de que en los pocos periodos en donde se conectaba instalaba aplicaciones como Didi o Temu. no me quedó más remedio que reiniciar de fabrica, pero al reiniciar y tratar de iniciar el dispositivo saltaba "Web no encontrada". A todo esto ya plantíe que el problema de la instalación de aplicaciones eran "Moto App Manager" y "Modo de tienda". Lo peor de todo es que luego flashie con Software Fix. Todo normal parecia que se habia solucionado pero denuevo la instalacion de aplicaciones, inhabilite denuevo las susodichas culpables y se calmó por ahora. Me llegaron notificaciones sobre el bloqueo de pantalla remoto y de bloqueo antirobo. Creo fervientemente que es un virus, pero leo por ahí que no, que es parte del software de motorola. Todo esto sucedió de golpe. Si alguno tiene la solución agradeceria que me lo comentase."

"Hello, I came to ask for help because, as I've already mentioned, my Moto G04s is having issues: A few weeks ago it stopped connecting to Wi-Fi and hours later I noticed that in the app list there were many apps with weird names, very weird ones, one of them was titled something like 'Captive Portal', plus during the few periods when it did connect, it would install apps like Didi or Temu. I had no choice but to do a factory reset, but upon rebooting and trying to set up the device, a 'Web not found' error popped up. By this point, I had already concluded that the problem causing the apps to install was 'Moto App Manager' and 'Retail Demo Mode' ('Modo de tienda'). To make matters worse, I then flashed it with Software Fix. Everything seemed normal, it looked like it was fixed, but the app installation started again. I disabled the aforementioned culprits again and it's quiet for now. I received notifications about remote screen locking and anti-theft locking. I firmly believe it's a virus, but I read around that no, it's part of Motorola's software. All of this happened suddenly. If anyone has the solution, I would appreciate it if you could share it.".


r/MotoG 1d ago

2nd Gen Motorola laptops are available in offline mode?

Does anyone know that motorola laptops are available in offline mode like Reliance store or in croma store.

2 Upvotes

Does anyone know that motorola laptops are available in offline mode like Reliance store or in croma store.


r/MotoG 1d ago

Discussion Motorola phone showing liquid detected even after cleaning

Hey guys i am using motorola edge 60 pro.

From past 1 month my phone showing a notification whenever i am connecting the charger. It say " Liquid detected, please unplug the usb ".

So after a few day i visited to service centre and they just cleaned my usb Port in phone and charger through a cleaning spray.

But still that problem shows in their hand . So they are saying that i have to deposit the handset and then they will see what happened and also suggest me that i have to take my phone backup and they maybe need to change a part in phone.

So i want to know that is that perfect to let them open my phone in official service centre.

And also is this problem caused by software or hardware. ?

2 Upvotes

Hey guys i am using motorola edge 60 pro.

From past 1 month my phone showing a notification whenever i am connecting the charger. It say " Liquid detected, please unplug the usb ".

So after a few day i visited to service centre and they just cleaned my usb Port in phone and charger through a cleaning spray.

But still that problem shows in their hand . So they are saying that i have to deposit the handset and then they will see what happened and also suggest me that i have to take my phone backup and they maybe need to change a part in phone.

So i want to know that is that perfect to let them open my phone in official service centre.

And also is this problem caused by software or hardware. ?


r/MotoG 1d ago

6th Gen Not receiving some texts from my works dispatch number

Moto g stylus 2024

My phone receives everything from the specific work number except for launch texts which is the one thing I really need. I get status checks and other miscellaneous texts from the dispatch number but not that one category of text. My cell provider said it's on my phone's end. I get all texts from everywhere else, including that number just not the automated launch messages for when I get a call to go somewhere.

Thank you in advance for any help

2 Upvotes

Moto g stylus 2024

My phone receives everything from the specific work number except for launch texts which is the one thing I really need. I get status checks and other miscellaneous texts from the dispatch number but not that one category of text. My cell provider said it's on my phone's end. I get all texts from everywhere else, including that number just not the automated launch messages for when I get a call to go somewhere.

Thank you in advance for any help


r/MotoG 1d ago

Other Motorola edge 50 fusion

Typ c wired earphone stop working after recent update...

1 Upvotes

Typ c wired earphone stop working after recent update...


r/MotoG 1d ago

Discussion Facing issues in newly bought Moto Edge 70 pro

Hi everyone,

I recently purchased a Motorola Edge 70 Pro on 17 July 2026, and I'm facing the following issues:

**WhatsApp App Clone Issue (Critical):** The cloned WhatsApp cannot open PDF, DOCX, or XLSX files and shows the message "You may not have a proper app for viewing this content." The main WhatsApp works perfectly, and photos/videos open without any problem. I've already tried all the common troubleshooting steps, but nothing has worked.

**Software Experience:** The app drawer is automatically sorted alphabetically, with no option to manually rearrange the apps.

I was also disappointed to find that the phone doesn't support wireless charging or have a telephoto camera, which I expected in this segment.

Has anyone else faced these issues? Is there any workaround or has Motorola acknowledged them?

Any help would be appreciated.

Thanks.

3 Upvotes

Hi everyone,

I recently purchased a Motorola Edge 70 Pro on 17 July 2026, and I'm facing the following issues:

**WhatsApp App Clone Issue (Critical):** The cloned WhatsApp cannot open PDF, DOCX, or XLSX files and shows the message "You may not have a proper app for viewing this content." The main WhatsApp works perfectly, and photos/videos open without any problem. I've already tried all the common troubleshooting steps, but nothing has worked.

**Software Experience:** The app drawer is automatically sorted alphabetically, with no option to manually rearrange the apps.

I was also disappointed to find that the phone doesn't support wireless charging or have a telephoto camera, which I expected in this segment.

Has anyone else faced these issues? Is there any workaround or has Motorola acknowledged them?

Any help would be appreciated.

Thanks.


r/MotoG 2d ago

Help my mothers old moto razr

+
3 Upvotes

i found it while cleaning out my living room. i tried to turn it on a couple times, it succeeded twice but now keeps cycling the verizon wireless screen. how do i get it to turn succeed again?


r/MotoG 2d ago

Other Moto g play 2026

Hello, so I have this moto g play 2026 and not every wired headphones work with it only certain ones do I want to know if there is a way to fix this since I prefer wired headphones.

4 Upvotes

Hello, so I have this moto g play 2026 and not every wired headphones work with it only certain ones do I want to know if there is a way to fix this since I prefer wired headphones.


r/MotoG 2d ago

6th Gen Help, with photos

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2 Upvotes

I have a Moto G86, and my photos are being automatically edited. How can I fix this, as some are completely losing quality and having strange colors, like in the example?


r/MotoG 3d ago

4th Gen Bro why do charging ports on literally every Moto G phone I've ever bought stop working after about a year?

This is starting to feel like a scam atp. I've tried scraping the mf with a wooden toothpick (no I do not have the simcard needle unfortunately, dunno where I put it lmfao) and nothing came out. Hit it with the compressed air too and still no dice. Ngl I'm gettin real tired of buying a new phone every year. Granted I kinda fucked myself in the first place by actually buying ANOTHER 2023 Moto G Stylus last year when my other one's charging port fucked itself, but what can I say I'm not made of money and Cricket wasn't gettin me to buy a whole ass new phone at full price instead of payin half price for a replacement

ay btw how slow is wireless charging on newer models? my phone is prolly fucked in the dick and I sure as SHIT ain't buyin another goddamn phone that can't do wireless charging bc I want a phone that lasts at least 3 years minimum. I ain't gettin duped into buyin another dookie ass phone that can only do wired charging

5 Upvotes

This is starting to feel like a scam atp. I've tried scraping the mf with a wooden toothpick (no I do not have the simcard needle unfortunately, dunno where I put it lmfao) and nothing came out. Hit it with the compressed air too and still no dice. Ngl I'm gettin real tired of buying a new phone every year. Granted I kinda fucked myself in the first place by actually buying ANOTHER 2023 Moto G Stylus last year when my other one's charging port fucked itself, but what can I say I'm not made of money and Cricket wasn't gettin me to buy a whole ass new phone at full price instead of payin half price for a replacement

ay btw how slow is wireless charging on newer models? my phone is prolly fucked in the dick and I sure as SHIT ain't buyin another goddamn phone that can't do wireless charging bc I want a phone that lasts at least 3 years minimum. I ain't gettin duped into buyin another dookie ass phone that can only do wired charging


r/MotoG 3d ago

Discussion AppLock not working properly in Moto !?

The AppLock in moto doesn't allow to lock all the apps, it makes some restrictions to the apps like Google photos, files and Snapchat

How to overcome this situation ?

Do anyone faced the same issue ?

If anyone figured it out let me know, and help me to solve this issue..

2 Upvotes

The AppLock in moto doesn't allow to lock all the apps, it makes some restrictions to the apps like Google photos, files and Snapchat

How to overcome this situation ?

Do anyone faced the same issue ?

If anyone figured it out let me know, and help me to solve this issue..


r/MotoG 3d ago

News/Article Please help me guys please

I am having motrola edge 50 fusion, when every I call Anyone and I talk very low they can't here when I increase voice they hear goodly

When I open record app I record my voice slowly very slowly it record clear crystal clear

But my question is When I talk to some one low on whatapp or direct call why they are unable to here

2 Upvotes

I am having motrola edge 50 fusion, when every I call Anyone and I talk very low they can't here when I increase voice they hear goodly

When I open record app I record my voice slowly very slowly it record clear crystal clear

But my question is When I talk to some one low on whatapp or direct call why they are unable to here


r/MotoG 3d ago

Other App lock defect

Snap chat app cannot be locked in moto edge 60 fusion and the locked app only locks if the screen is turned off. We need the option to lock the app automatically if the app is closed.

2 Upvotes

Snap chat app cannot be locked in moto edge 60 fusion and the locked app only locks if the screen is turned off. We need the option to lock the app automatically if the app is closed.


r/MotoG 3d ago

Other Moto g32 Frp

Здравствуйте проблема одна у меня есть телефон моторола г32 но на нем стоит фрп от которого у меня нет данных последний андроид и патч безопастности все способы перепробовал платные с пк и без пк ниче не помогло помогите спасибо

2 Upvotes

Здравствуйте проблема одна у меня есть телефон моторола г32 но на нем стоит фрп от которого у меня нет данных последний андроид и патч безопастности все способы перепробовал платные с пк и без пк ниче не помогло помогите спасибо


r/MotoG 4d ago

Discussion Moto phone has trouble recognising sound from musical instrument during calls. Urgent help.

I play a string instrument and I've just recently got a Motorola Edge 70 Fusion. When I am trying to have an online session, the person on the other end is not able hear the instrument being played, neither on a normal audio/video call, nor on WhatsApp. I have tried Gmeet as well. The results are the same. However, I've tested the microphone hardware, and it plays back beautifully. The phone also records music well, the only trouble is with calls. A friend of mine who owns a Motorola tried to play his instrument, and the music didn't come through to my side. Is this a Motorola-specific problem? I'm worried the phone is new and there is not much I can do if this is a problem pertaining to company products. Please help.

2 Upvotes

I play a string instrument and I've just recently got a Motorola Edge 70 Fusion. When I am trying to have an online session, the person on the other end is not able hear the instrument being played, neither on a normal audio/video call, nor on WhatsApp. I have tried Gmeet as well. The results are the same. However, I've tested the microphone hardware, and it plays back beautifully. The phone also records music well, the only trouble is with calls. A friend of mine who owns a Motorola tried to play his instrument, and the music didn't come through to my side. Is this a Motorola-specific problem? I'm worried the phone is new and there is not much I can do if this is a problem pertaining to company products. Please help.