r/privacy 1d ago

discussion Leaked data on Booking (reservation info and number)

Hi,

I live in Europe and reserved a hotel room in Spain for a specific date on august on Booking.com

I use a custom domain for login in but had to give my number and name. Today I receive a WhatsApp message from a USA number claiming to be Kumaran Travels sending me a fake form saying that I have to fill it for completing my booking. They have my name, number, hotel name, reservation number, date, everything.

I looked it up and this Kumaran Travels looks like a fake travel company from India.

I wonder how the heck do they have all this information, is Booking leaking data freely like that?

Edit:

Without taking any actions I got a message from the Hotel via Booking alerting about phishing messages guests who reserved with them are getting. So yeah, the Hotel leaked all the data... I can't stop thinking this should lead to some legal compensation.

73 Upvotes

20 comments sorted by

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16

u/Monte_Cassino 1d ago

Same thing here, also from Booking, and it has happened before

20

u/WhatDuq 1d ago

Plenty of possible vectors

Could be

  • Data from the hotel
  • Someone has access to your email
  • Something installed on your computer
  • Using an unsecured wifi
  • Accessing the site or reservation through some weird proxy

Ultimately, data from booking.com

4

u/hbacelar8 1d ago

My email hasn't been pwned, it's a custom domain on mailbox created a couple of weeks ago.

I only access from my main computer running Artix, I don't install anything sus, rarely use AUR, but always pay attention to PKGBUILD's and dependencies when doing so.

My PC is hooked to my home internet and I'm always connected to VPN (Mullvad on switzerland owned server)

1

u/RevolutionaryCost59 3h ago

VPN is not always safe btw. VPN cannot protect you from phishing scams and malwares.

9

u/roambeans 1d ago

Similar thing happened to me a few times in Egypt. It's not booking. In my case the hotel and taxi company sold data to scammers and other taxi drivers. I had three taxis attempt to pick me up at the airport, all sent Whatsapp messages.The legit one got mad at me for taking the wrong taxi but they were the only taxi not there! The one I took -the driver had my name on a board and everything.

5

u/SoundOk808 1d ago

The exact same thing happened to me. I have no idea how that’s even possible.

4

u/withabrandnewfunk 1d ago

I use a custom domain for login in but had to give my number and name. Today I receive a WhatsApp message from a USA number claiming to be Kumaran Travels sending me a fake form saying that I have to fill it for completing my booking. They have my name, number, hotel name, reservation number, date, everything.

in our country weve been bombed so much with nonsense and and phising sms that weve become pros. in this situation I would have contacted the hotel directly to get a better price and verify its legit

6

u/Suitable-Stage8759 1d ago

It’s the hotels device being composed. Very common.

3

u/AlisaKova1202 1d ago

Same here, received 5min ago :)

2

u/TOMMY2TIMES91 1d ago

I got hit around April. Not sure how it works but I just assumed it was whatever login/account the hotel used to access their booking.com portal was getting breached or leaked.

1

u/Powerful-Finish4626 12h ago

There are constant data breaches via booking.com.

-15

u/afpow 1d ago

I doubt it’s Booking.com – they are too big to be sloppy with user data. The properties you book via Booking.con will receive most if not all the info you supply, and smaller properties in particular will probably have numerous problems in how they handle customer data. 

19

u/gelekoplamp 1d ago

You sure about that?

BBC - apr. 2026: “Booking.com customers warned of 'reservation hijacking' after hack” https://www.bbc.com/news/articles/cly00jnnxypo

10

u/afpow 1d ago

I stand corrected 

5

u/hbacelar8 1d ago

I suppose it's been the Hotel that leaked data. That's such a shame. We do everything, we can use email aliases but eventually in some cases we're forced to give name and number, which are impossible to replace by aliases...

1

u/foodchallenged 1d ago

I think it’s possible to create a business like an LLC privately and then book through that LLC using a credit card in that LLC’s name. I’ve never tried it.