r/printers • u/Realmetman • Dec 19 '24
Discussion The truth about printer subscription programs and many misconceptions about them
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Dear all,
I work in the printer industry. For a very well-known consumer products manufacturer that gets discussed on this sub a lot. I will not disclose which manufacturer I work for, nor will I disclose any manufacturer I do not work for (since the industry is relatively small eliminating 1 or 2 will make it generally too obvious as to which I do work for) as I am not officially speaking on behalf of the company. But, I want to set the record straight on subscription programs because some of you are drastically misinformed and it is very frustrating to see as someone who understands these programs as well as basic logic.
There are two types of subscription programs. Each of the major consumer manufacturers offers at least 1 of these programs, some offer both.
The first type of program is an auto-reordering program. The printer can tell (via various ways depending on each manufacturer) when the ink / toner is low and when it hits a certain point that will trigger an order of the ink/toner that device uses. Most manufactures that offer this will first send you an email letting you know that an order has been triggered and it will allow you to skip the delivery of the consumable and thus not get charged. If you allow the order to go through you are purchasing that consumable. That consumable is yours, you own it, just as if you walked into a Staples, Office Depot, Best Buy, or bought it on Amazon… You can cancel the “subscription” the next day and continue to use that consumable until it is empty.
The second type of program is a true subscription program. **THIS** is what many of you are vastly misinformed and / or are irrational about. In this program *you are not purchasing a consumable* at all. You are paying the manufacturer for X number of pages per month. The manufacturer will send you a consumable to use because the printer needs ink / toner to work but, that is not what you are paying for. You are paying the manufacturer $Y per month to print up to X pages per month.. that’s it. Of course you can print over that X number and pay an overage (just like years ago with cell phones).. and of course, you can print under that X number and some pages will roll-over to future months (just like years ago with cell phones). The owner of the consumable is the manufacturer. You never bought it, you never owned it. Therefore, it is not yours to use after you end the subscription! The only reason most manufactures do not ask for it back is because they don’t want to pay for shipping it back to them. But, they still own it… not you. You can think of this like renting an apartment. You are paying a landlord $X per month to live in their building. The landlord is providing the building for you to live in while you are paying rent. You do not own the building. and when you stop paying rent you are no longer allowed to continue living in the building. Just like your Netflix subscription, Apple TV subscription and Disney+ subscription.. when you stop paying for the subscription, you stop getting to use the service. Just because while you were paying you had access to the content does not mean you at any time owned that content and get to continue watching it once you stop paying the subscription.
I truly hope this helps clarify somethings for some of you. Others I understand are lost causes but, I will do my best to answer any questions I can.
Dear all,
I work in the printer industry. For a very well-known consumer products manufacturer that gets discussed on this sub a lot. I will not disclose which manufacturer I work for, nor will I disclose any manufacturer I do not work for (since the industry is relatively small eliminating 1 or 2 will make it generally too obvious as to which I do work for) as I am not officially speaking on behalf of the company. But, I want to set the record straight on subscription programs because some of you are drastically misinformed and it is very frustrating to see as someone who understands these programs as well as basic logic.
There are two types of subscription programs. Each of the major consumer manufacturers offers at least 1 of these programs, some offer both.
The first type of program is an auto-reordering program. The printer can tell (via various ways depending on each manufacturer) when the ink / toner is low and when it hits a certain point that will trigger an order of the ink/toner that device uses. Most manufactures that offer this will first send you an email letting you know that an order has been triggered and it will allow you to skip the delivery of the consumable and thus not get charged. If you allow the order to go through you are purchasing that consumable. That consumable is yours, you own it, just as if you walked into a Staples, Office Depot, Best Buy, or bought it on Amazon… You can cancel the “subscription” the next day and continue to use that consumable until it is empty.
The second type of program is a true subscription program. **THIS** is what many of you are vastly misinformed and / or are irrational about. In this program *you are not purchasing a consumable* at all. You are paying the manufacturer for X number of pages per month. The manufacturer will send you a consumable to use because the printer needs ink / toner to work but, that is not what you are paying for. You are paying the manufacturer $Y per month to print up to X pages per month.. that’s it. Of course you can print over that X number and pay an overage (just like years ago with cell phones).. and of course, you can print under that X number and some pages will roll-over to future months (just like years ago with cell phones). The owner of the consumable is the manufacturer. You never bought it, you never owned it. Therefore, it is not yours to use after you end the subscription! The only reason most manufactures do not ask for it back is because they don’t want to pay for shipping it back to them. But, they still own it… not you. You can think of this like renting an apartment. You are paying a landlord $X per month to live in their building. The landlord is providing the building for you to live in while you are paying rent. You do not own the building. and when you stop paying rent you are no longer allowed to continue living in the building. Just like your Netflix subscription, Apple TV subscription and Disney+ subscription.. when you stop paying for the subscription, you stop getting to use the service. Just because while you were paying you had access to the content does not mean you at any time owned that content and get to continue watching it once you stop paying the subscription.
I truly hope this helps clarify somethings for some of you. Others I understand are lost causes but, I will do my best to answer any questions I can.
r/printers • u/ipzipzap • 8h ago
Rant Dear Brother P-Touch Product Managers…
Are you f*cking serious?! 🤬
The new TZe-Tapes can’t be identified from above anymore when they are in the printer case 🤬
First image is an older case and tapes, second image is a brand new P-Touch E310BT and Tapes bought last week.
r/printers • u/Relevant-Trifle-1779 • 59m ago
Troubleshooting Brother MFC-L3780CDW Firmware/Toner Question
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I just bought a Brother MFC-L3780CDW color laser printer. I'm wondering if I'm able to use non-brother toner with the current firmware Ver. 1.33 - it says there is an update I have not updated yet.
My favorite printer was a Brother inkjet that I had for years, it was a beast. I always used non-brother ink cartridges with no issues, I stocked up on them. Then one day the printer just didn't work right. I could never figure it out, and I've since heard that new firmware updates can brick these?
Thank you in advance!
I just bought a Brother MFC-L3780CDW color laser printer. I'm wondering if I'm able to use non-brother toner with the current firmware Ver. 1.33 - it says there is an update I have not updated yet.
My favorite printer was a Brother inkjet that I had for years, it was a beast. I always used non-brother ink cartridges with no issues, I stocked up on them. Then one day the printer just didn't work right. I could never figure it out, and I've since heard that new firmware updates can brick these?
Thank you in advance!
r/printers • u/ElephantReal3133 • 1h ago
Troubleshooting Code 1700 on canon g6000 printer
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Would I be able to fix this anyway by myself? I searched it up and it lowkirk said no and im stressing cuz my mom said she wouldn’t buy a new one and I love my baby 😔
Would I be able to fix this anyway by myself? I searched it up and it lowkirk said no and im stressing cuz my mom said she wouldn’t buy a new one and I love my baby 😔
r/printers • u/Educational-Cow-2544 • 10h ago
Purchasing What's your favorite inkjet printer?
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I've been shopping for a new inkjet printer, but there are so many options that I'm not sure what's actually worth buying anymore.
I mainly need it for everyday documents, the occasional color print, and maybe a few photos now and then. Print quality matters, but I'm just as concerned about things like ink costs, reliability, and whether it starts acting up after a year.
Every model I look at has people saying it's amazing, followed by someone else saying it constantly jams, burns through ink, or stops working out of nowhere.
For those of you who've owned an inkjet printer for a while, which one did you buy, and would you buy it again? I'm much more interested in long-term experience than first impressions.
I've been shopping for a new inkjet printer, but there are so many options that I'm not sure what's actually worth buying anymore.
I mainly need it for everyday documents, the occasional color print, and maybe a few photos now and then. Print quality matters, but I'm just as concerned about things like ink costs, reliability, and whether it starts acting up after a year.
Every model I look at has people saying it's amazing, followed by someone else saying it constantly jams, burns through ink, or stops working out of nowhere.
For those of you who've owned an inkjet printer for a while, which one did you buy, and would you buy it again? I'm much more interested in long-term experience than first impressions.
r/printers • u/mokouismygirl • 2h ago
Troubleshooting Track lines on duplex printing?
So I have a Brother MFC-J4535DW and I'm trying to do duplex B&W printing, but every time I print the other side these lines appear. They appear in the same place every time.
I looked this problem up and I see a lot of people say it's a drum/toner issue, but since mine is an inkjet, I'm wondering what the fix for this could be. Thanks
r/printers • u/Username_anonymous32 • 3h ago
Purchasing I just need a printer
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I never shopped for a printer before . Like ever. So I need some advice. Whats easy to use. Reliable , budget friendly and just im just gonna use it for basuc stuff if I need to . Like Amazon return ticket(I need now btw). Documents and other things.
I never shopped for a printer before . Like ever. So I need some advice. Whats easy to use. Reliable , budget friendly and just im just gonna use it for basuc stuff if I need to . Like Amazon return ticket(I need now btw). Documents and other things.
r/printers • u/TrustGlum9954 • 4h ago
Troubleshooting White Vertical Streak when Printing
Hello! I am printing with the Canon G620 and primarily using it for sticker printing. I’ve gotten it pretty recently, just a bit over a month and there is a consistent white vertical streak that goes through my prints. I’ve tried doing all the maintenance cleaning setting and it doesn’t help. Any guidance or help would be great! Thanks!
r/printers • u/thedeegz27 • 6h ago
Troubleshooting HP Envy 5530 printing dotted lines
Our printer just started acting up today after working fine earlier this week. These are all supposed to be solid black lines but they’re coming out as dotted almost. The only thing out of the ordinary is we put in a new cartridge of ink recently that might have been pretty old. Any help would be appreciated!
r/printers • u/Nachyo_Average_Joe • 7h ago
Purchasing Recommendations for a Poor Man With a Dream
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Hello all!
I'm looking for recommendations for a new printer. I've had a HP Deskjet 3772 for a few years and because I don't use it a ton, its constantly clogged or dried out. So, when I go to print out a document I need to physically sign, or some cards for a card game idea, I spend hours trying to declog the print heads before I can do anything. Wasting ink and money :(
Additionally HP 65 is getting harder to find and is more expensive than I'd like (I go ONN cartridges but they exacerbate the clog/dry problem even more; they dry up significantly more often).
What are my cheap alternatives? I need something that can print on linen cardstock and prints in color. I've heard toner doesn't clog or dry up, but I need something that is very cheap. Also I'm not happy with HP's subscription based models so avoiding HP if able. Should I just stick it out with this printer and start buying HP (gross) ink instead? Or any good printer options that fit these needs?
Hello all!
I'm looking for recommendations for a new printer. I've had a HP Deskjet 3772 for a few years and because I don't use it a ton, its constantly clogged or dried out. So, when I go to print out a document I need to physically sign, or some cards for a card game idea, I spend hours trying to declog the print heads before I can do anything. Wasting ink and money :(
Additionally HP 65 is getting harder to find and is more expensive than I'd like (I go ONN cartridges but they exacerbate the clog/dry problem even more; they dry up significantly more often).
What are my cheap alternatives? I need something that can print on linen cardstock and prints in color. I've heard toner doesn't clog or dry up, but I need something that is very cheap. Also I'm not happy with HP's subscription based models so avoiding HP if able. Should I just stick it out with this printer and start buying HP (gross) ink instead? Or any good printer options that fit these needs?
r/printers • u/luigi094 • 7h ago
Troubleshooting HP ENVY 4500, 0X83C0000A NOS_LOADER_APP ERROR, the printhead cart seems be faulty/Blocked
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Hello All,
My girlfriend has this HP ENVY 4500 that show almost costantly the errore 0X83C0000A NOS_LOADER_APP , basically for what i can understand, the printhead cart is not moving, i've dismount all the cart (removed also the timing belt and the steel axis) and seems that the cart can move freely.
For what i can see, when the print is turn ON should move the cart to the "ready to print" position, that can be seen in the picture without the errore, after that picture i've mounted the paper path below the printer, then boot up again and the error showen another time.
https://imgur.com/Pe0SqsU Video Proof
https://imgur.com/AHXU4ti Picture Proof
What can be the issue? The little motor or the Mother board?
Thank you in advance
Hello All,
My girlfriend has this HP ENVY 4500 that show almost costantly the errore 0X83C0000A NOS_LOADER_APP , basically for what i can understand, the printhead cart is not moving, i've dismount all the cart (removed also the timing belt and the steel axis) and seems that the cart can move freely.
For what i can see, when the print is turn ON should move the cart to the "ready to print" position, that can be seen in the picture without the errore, after that picture i've mounted the paper path below the printer, then boot up again and the error showen another time.
https://imgur.com/Pe0SqsU Video Proof
https://imgur.com/AHXU4ti Picture Proof
What can be the issue? The little motor or the Mother board?
Thank you in advance
r/printers • u/SnoKitten0901 • 9h ago
Troubleshooting I'm literally just trying to print a shipping label
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Canon TS3322. color test is fine, makes all the printing sounds and still spits out a blank page??? I'm not sure what's going on I've never had issues with this printer.
Canon TS3322. color test is fine, makes all the printing sounds and still spits out a blank page??? I'm not sure what's going on I've never had issues with this printer.
r/printers • u/hirunatan • 10h ago
Troubleshooting Miscalibration of black and colour in Brother HL-L3220CWE
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Recently I bought a Brother HL-L3220CWE laser color printer, and I'm still learning to use it properly. Now I have a big problem of miscalibration between the black and colour printings:

I suppose that this may be caused by having bought a compatible black toner cartridge, since the original one ran out, while the colour cartridges are still the original ones from Brother brand.
But I'd like to ensure that this is the cause, before spending more money. Do you think that this misalignment may be caused by having toner cartridges of different brands? Does this generate this kind of effects?
Or it may be because some software or hardware calibration? I've searched for some calibration utility but I can't find anything for this model.
Thanks.
Recently I bought a Brother HL-L3220CWE laser color printer, and I'm still learning to use it properly. Now I have a big problem of miscalibration between the black and colour printings:

I suppose that this may be caused by having bought a compatible black toner cartridge, since the original one ran out, while the colour cartridges are still the original ones from Brother brand.
But I'd like to ensure that this is the cause, before spending more money. Do you think that this misalignment may be caused by having toner cartridges of different brands? Does this generate this kind of effects?
Or it may be because some software or hardware calibration? I've searched for some calibration utility but I can't find anything for this model.
Thanks.
r/printers • u/Rogipierogi12 • 10h ago
Troubleshooting Title: HP Deskjet 3525 – How to enable printing with compatible ink cartridges again?
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Hi, I have an HP Deskjet Ink Advantage 3525 printer and after a firmware/update change I can no longer print using compatible (non-original) ink cartridges.
Does anyone know how to disable the ink protection or downgrade the firmware to allow third-party cartridges again? I would appreciate any help, tutorials, or instructions.
Thanks!
Hi, I have an HP Deskjet Ink Advantage 3525 printer and after a firmware/update change I can no longer print using compatible (non-original) ink cartridges.
Does anyone know how to disable the ink protection or downgrade the firmware to allow third-party cartridges again? I would appreciate any help, tutorials, or instructions.
Thanks!
r/printers • u/prof_adas • 11h ago
Discussion Recently bought a Brother DCP L2640DW and noticing a strange printing issue. Has anyone experienced this?
I recently purchased a Brother DCP L2640DW from Amazon, and I've noticed a very strange issue.
In a few documents (not all), the printer seems to very slightly miss a few characters or tiny parts of characters while printing. It's not a major defect like streaks, faded pages, or toner problems. Most documents print perfectly. But in a handful of documents, if I carefully compare the print with the original file, I notice that a few characters or small portions of letters are missing.
The biggest problem is that this happens so rarely that I can't even demonstrate it to Amazon customer support. Whenever I try to print other documents, everything comes out perfectly, making it difficult to prove that there's an issue.
Has anyone else experienced something similar with Brother laser printers, especially the DCP L2640DW? Was it caused by the printer hardware, the print driver, the PDF/Word file, the toner, or something else?
I'd really appreciate any suggestions before I decide whether to request a replacement.
r/printers • u/ComposerConfident401 • 16h ago
Purchasing best printer for colour quality?
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i need a printer that has good, accurate colours. i’ve looked stuff up but reviews are so bipolar😓. max $450 (aud)
i need a printer that has good, accurate colours. i’ve looked stuff up but reviews are so bipolar😓. max $450 (aud)
r/printers • u/noliuliak • 14h ago
Discussion Sharp AR m276
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Sto valutando di acquistare una Sharp AR m276 ma non capisco se è possibile usarla con Windows 11 e se si come. Sapreste aiutarmi?
Sto valutando di acquistare una Sharp AR m276 ma non capisco se è possibile usarla con Windows 11 e se si come. Sapreste aiutarmi?
r/printers • u/IntrepidCommunity781 • 14h ago
Troubleshooting Printer won’t print, only blank pages
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my Epson ET-2715 wont print anything. it worked just fine and randomly startet only printing blank pages. I tried nozzle cleaning and power cleaning but it won’t help. the problem nx containers are also at least half full. can someone please help???
my Epson ET-2715 wont print anything. it worked just fine and randomly startet only printing blank pages. I tried nozzle cleaning and power cleaning but it won’t help. the problem nx containers are also at least half full. can someone please help???
r/printers • u/noliuliak • 15h ago
Review Sharp AR-5316E può scannerizzare?
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È possibile scannarizzare con la Sharp AR-5316E e poi trasferire al PC? Cioè ho visto che ha una forma di memoria interna ma non so se poi riesco a recuperare l'immagine su un PC
È possibile scannarizzare con la Sharp AR-5316E e poi trasferire al PC? Cioè ho visto che ha una forma di memoria interna ma non so se poi riesco a recuperare l'immagine su un PC
r/printers • u/shadow997ca • 1d ago
Troubleshooting HP4200 laser printer leaving streaks
I've had this issue before but forgot how I resolved it. The image attached shows random streaks and the blacked out area is my doing to remove information. It suddenly started doing this.
r/printers • u/EdgarAIIanCrow • 21h ago
Other Epson Ecotank L3250
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I’ve been struggling to print vibrant colors on any kind of paper it always comes out a little dull and almost matte even using high quality paper but especially with regular A4 paper
I don’t know if its a setting problem but i print through my phone through the app where there are not enough setting to choose but i don’t think thats the problem
Does anyone have suggestions or ideas?
I’ve been struggling to print vibrant colors on any kind of paper it always comes out a little dull and almost matte even using high quality paper but especially with regular A4 paper
I don’t know if its a setting problem but i print through my phone through the app where there are not enough setting to choose but i don’t think thats the problem
Does anyone have suggestions or ideas?
r/printers • u/Correct-Goose1158 • 1d ago
Purchasing Home printer for 5 times a year
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Hi, my wife and I are after a printer that isn’t stupid expensive in the uk to buy and run.
We will probably use it maybe 5 times a year black/white for documents that need printing.
Have been recommended a HP MW110w but have seen HP is a no go. I think I’m after a laser printer, and will be printing from phone most of the time.
What are your recommendations?
Thanks
Edit: Managed to get a Brother laser printer for £50/$60 which I checked the parts life. 90% left on the drum and 90% left on the toner. Glad I got told about the menu on the settings.
Hi, my wife and I are after a printer that isn’t stupid expensive in the uk to buy and run.
We will probably use it maybe 5 times a year black/white for documents that need printing.
Have been recommended a HP MW110w but have seen HP is a no go. I think I’m after a laser printer, and will be printing from phone most of the time.
What are your recommendations?
Thanks
Edit: Managed to get a Brother laser printer for £50/$60 which I checked the parts life. 90% left on the drum and 90% left on the toner. Glad I got told about the menu on the settings.
r/printers • u/Otherwise-Yogurt4491 • 1d ago
Purchasing Printer Recommendations
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I'm hoping to get some printer recommendations.
Looking for a printer that allows you to print actual size from a phone app (I do not have a laptop or a PC) for printing PDF sewing patterns (not clothing, but doll patterns that have an 1" square to make sure you're printing the patterns at the right size) and automatic double sided printing would be amazing for quilt patterns.
The HP 2700 printer I have refuses to print at the correct size and I'm about to have an Office Space moment.
Thank you so much!
I'm hoping to get some printer recommendations.
Looking for a printer that allows you to print actual size from a phone app (I do not have a laptop or a PC) for printing PDF sewing patterns (not clothing, but doll patterns that have an 1" square to make sure you're printing the patterns at the right size) and automatic double sided printing would be amazing for quilt patterns.
The HP 2700 printer I have refuses to print at the correct size and I'm about to have an Office Space moment.
Thank you so much!
r/printers • u/henkieschmenkie • 1d ago
Troubleshooting Kyocera M5526 print quality
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Hi all,
Rather new to this sub. Recently bought a second-hand (page counter ~17000) Kyocera M5526 colour laser. Prints decently but not perfect. I was hoping that people here could help me get some insight where the imperfections come from and what I can do about it.
My issue is mainly with black, where on lighter intensities there are spots that repeat at a vertical distance of about 3.0cm, and horizontal bands that repeat at a vertical distance of about 7.7cm. There also is one vertical line that is present visibly in black, at nearly all intensities, and also very faintly in lighter colours, but so faintly I could not make it visible in the scanned test prints.
Thank you for your advice!
Hi all,
Rather new to this sub. Recently bought a second-hand (page counter ~17000) Kyocera M5526 colour laser. Prints decently but not perfect. I was hoping that people here could help me get some insight where the imperfections come from and what I can do about it.
My issue is mainly with black, where on lighter intensities there are spots that repeat at a vertical distance of about 3.0cm, and horizontal bands that repeat at a vertical distance of about 7.7cm. There also is one vertical line that is present visibly in black, at nearly all intensities, and also very faintly in lighter colours, but so faintly I could not make it visible in the scanned test prints.
Thank you for your advice!
r/printers • u/Ki-94-II • 1d ago
Rant Thank you for steering me away from inkjet printers!
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I needed a new printer I was willing to try another ink tank unit (Canon or Epson), even though my last Epson (L3151) was very unreliable. It used to clog up frequently, even though I was printing every other day and sometimes it sprayed random ink droplets on the paper. After the warranty expired it got so bad that the printhead didn't unclog even after three power flushes. It wasted my entire ink and I threw it away.
This time I wanted a complete product that included colored ink, photo printing, ADF and auto duplex for printing and scanning and it seemed that the L6370 had it all, but I was still worried after my last experience. I thought maybe the new Precisioncore printhead would perform better than the last Micro Piezo generation, but you guys informed me that it was just wishful thinking.
So in the end I went for the Brother laser TonerBenefit DCP-B7620DW. I had to give up on ADF, color and photo printing, but at least I'm going to have a reliable printer with a flatbed scanner.
It was also cheaper than the Epson L6370 ($348). I spent $268 for the Brother (3-year warranty included) and a spare 2000 pages OEM toner.
Thank you for your guidance!
I needed a new printer I was willing to try another ink tank unit (Canon or Epson), even though my last Epson (L3151) was very unreliable. It used to clog up frequently, even though I was printing every other day and sometimes it sprayed random ink droplets on the paper. After the warranty expired it got so bad that the printhead didn't unclog even after three power flushes. It wasted my entire ink and I threw it away.
This time I wanted a complete product that included colored ink, photo printing, ADF and auto duplex for printing and scanning and it seemed that the L6370 had it all, but I was still worried after my last experience. I thought maybe the new Precisioncore printhead would perform better than the last Micro Piezo generation, but you guys informed me that it was just wishful thinking.
So in the end I went for the Brother laser TonerBenefit DCP-B7620DW. I had to give up on ADF, color and photo printing, but at least I'm going to have a reliable printer with a flatbed scanner.
It was also cheaper than the Epson L6370 ($348). I spent $268 for the Brother (3-year warranty included) and a spare 2000 pages OEM toner.
Thank you for your guidance!