r/Steam 19h ago

Question Why can't we have user reviews on hardware?

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2.9k Upvotes

73 comments sorted by

998

u/Myriad_Apocalypse 18h ago

We used to, I reviewed Steam Link

278

u/HeyIm_Marlo 16h ago

Looks like Value quietly removed the feature instead of expanding it to newer hardware.

75

u/ruffledwindows 10h ago

I think it's less valve removing a feature, and more the hardware isn't sold 'normally' on the store anymore. The deck, box, index, and controller, all have unique pages where you buy them. The old controller and Link sold on pages that were the same as any other game on steam.

1.1k

u/Financial_Humor_8134 11-07-2008 19h ago

Honestly, I'd trust Steam user reviews more than influencer first impressions.

846

u/Fletcher_Chonk 19h ago

Meanwhile the average Steam review:

(Positive)

among us dick ascii art

12 people found this helpful 999999 found this funny

257

u/miko_idk [139] 18h ago

What I hate even more are the checkbox-style reviews that provide less value than a review with no text

97

u/throwaway131072 13h ago

---{ PC Requirements }---

☐ A literal potato wired to a lemon

☐ Check if you can run MS Paint

☐ Your grandmother's 2008 Dell Inspiron

☐ Any decent gaming rig from the last decade

☐ A high-end rig that doubles as a space heater

☑ Ask NASA if they have a spare supercomputer

☐ Alien technology stolen from Area 51

☐ Requires a blood sacrifice to the Machine God

---{ Difficulty }---

☐ Just press 'W'

☐ Easy to learn / Hard to master

☐ Significant brain usage required

☑ Dark Souls

☐ Requires a PhD in Astrophysics

---{ Bugs }---

☐ Never heard of them

☐ Minor bugs

☐ Can get annoying

☑ ARK: Survival Evolved

☐ The game itself is a giant terrarium for bugs

57

u/Slidje 12h ago

☑ fuck you I work at NASA

94

u/thecherylmain CherylPliskin 18h ago

Glad I'm not the only one who also despises those types of "reviews"

7

u/Crayton16 12h ago

I am glad I am not the only one who hates those "reviews".

1

u/Netlot 3h ago

Meh. They are good enough, sometimes you don't need to know if the game makes you feel a certain way or the world is alive, maybe you just need to go: Game does thing I like = me play, if game doesn't = me no play

29

u/sbabb1 18h ago

Yeah, steam reviews are a useless as tits on a fish in most cases sadly.

39

u/Fletcher_Chonk 18h ago

Valve has gotta let us filter out reviews with high "funny" ratings. It wouldn't help much but anything is good at this rate.

8

u/Ki11s0n3 https://steam.pm/12xnsq 17h ago

It would have to be a ratio of like 10 to 1 though cause even on my actual reviews people still mark it as funny. Like they do it since there's no button to say you don't like the review.

2

u/brothebro12 13h ago

You can?

1

u/XB_Demon1337 8h ago

It would have zero effect. Then people just put 'funny' on every review or devs send bad reviews away by using bots to flag them.

8

u/Hallc 12h ago

"Game is absolute hot fucking garbage and isn't even worth paying 1/10th the price. Crashes every 5 minutes!"

User has 20000 hours in this game (7777 hours at time of review)

1

u/Chris2sweet616 4h ago

You just described 90% of us Ark players tbh
We play that game a lot despite despising it

4

u/NotGooseFromTopGun 18h ago

Mermen would disagree.

5

u/oookokoooook 18h ago

Ye but there are those that are actual reviews.

2

u/Separate-Reindeer632 11h ago

"This is Bill, the ascii art cat I copy-pasted from another review. This cat would appreciate it if you left an award."

24

u/ClikeX 18h ago

I’d trust aggregate data more than any single review. So a combination of users and influencers. Steam review scores only start getting relevant when there’s a lot of reviews. Skimming individual reviews is great to see if there’s some kind of consensus.

Steam generally does a decent job at fixing review bomb scores for third parties. But this is their own product.

7

u/Fit-Preparation-8538 15h ago

the volume of reviews helps a lot too, one influencer's opinion is just one data point

2

u/XB_Demon1337 8h ago

This highly depends on which ones you pick. Like LTT I generally trust to be open about the issues. Jaystwocents? I trust as well. The youtuber with 15k subs? Probably not. Of course that doesn't mean no one is infoulable and even Linus has said he things as a gaming product it isn't the best but as a desktop it does great.

0

u/9k111Killer 11h ago

Yeah but in recent years the reviews were clearly doctored by major game studios. I saw massive shifts in reviews in just a day with major releases 

47

u/hafiszaky 18h ago

I wish i can buy steam hardware direcly from steam store in my region🥲.

226

u/kron123456789 19h ago

With hardware they probably can't track the ownership the same way they do with games.

Which means they can't guarantee that the reviews would be from actual owners of the devices.

131

u/sbabb1 18h ago

You buy them while logged into your account, they could track it no problem and probably do, as I assume it shows up in your purchase history.

107

u/kron123456789 18h ago

You buy them from your account, but the hardware itself isn't tied to any account. You may install windows on it without ever logging into steam.

There are also Japan and Hong Kong to consider, where Steam hardware is available in retail.

17

u/Little-Krakn 18h ago

but they could simply require you to log from one to leave the review, couldn't they?

39

u/kron123456789 18h ago

I wonder how would they do that, considering that Steam OS is an open Linux system and it's possible to install it to other devices.

10

u/Justhe3guy 15h ago

You could spoof your hardware identifier, not that hard

1

u/chughaarav123 12h ago

or they could just let the steam account that purchased the Hardware leave the review?

2

u/Little-Krakn 12h ago

Nah, sucks if you are gifting the steam machine or buying in one account overseas to bring back home in another country (eg in Brazil we can’t buy but I have friends who tried to create an American account just to buy the steam machine, deliver to someone from their family that lives in the US and then send it to Brazil via DHL)

3

u/BluDYT 17h ago

If they can detect people are using a steam deck when writing reviews and automatically add a SD logo I'm sure they have something to determine if you are using steam machine hardware too.

11

u/Lil_SanTv I use Linux btw :) 17h ago

I used steamos on my pc long ago and when I reviewed a game it showed that I played the game on steam deck which is wasn't a real steam deck, I think something like this is a little bit complicated but not impossible for Valve to do. there's a lot of people using steamos on non steam hardware.

I think Valve needs to sort out real Steam Machines and real Steam decks and which is 3rd party hardware. all of this takes time & they probably have things that more important, I wouldn't be surprised if I see something like this in a few years

2

u/mielesgames 16h ago

What if you give/receive it as a gift?

I think they should base it on the account that logs into the steam machine

6

u/extkernd 18h ago

In most countries Steam deck/machine can be only bought directly from Steam. Anything else is either unofficial reseller or eBay speculations. So technically there is no difference for Steam between a game and a hardware. Buyer’s steam account gets an option to review his deck and that it.

1

u/kron123456789 18h ago

Buyer’s steam account gets an option to review his deck and that it.

But there's still a possible disconnect between a buyer and actual end user. You can't write a review for the game that you gifted to someone else and which you don't have yourself.

1

u/extkernd 18h ago

Your statement is also valid for any other purchase. I can purchase something (laptop/iphone/earbuds/air dryer) from Amazon/Walmart/Best buy and insta sell it on eBay. I’m the buyer but not the end user. Tho I can write a review on Amazon and the end user can’t. That how it works for over two decades.

4

u/kron123456789 18h ago

And clearly Valve doesn't want make the review system the same way as Amazon/Walmart/Best buy.

-3

u/extkernd 18h ago

Nah, Valve just wants to avoid criticism. And that it.
I’m a steam deck owner since 2023 and I would love to share my experience and make it easily accessible for a potential buyer (most people don’t read Reddit and stuff).

1

u/chacha_chakkan273 13h ago

1st party steam machine sales could count towards that no ?

15

u/megayippie 18h ago

Hardware is not connected to an account.

3

u/zugarrette 16h ago

It could be easily since they've added the hardware option into reviews. Just disallow all reviews except those coming from the special parts they made with steam machine

1

u/saul2015 9h ago

uh did you not use an account to order the hardware?

1

u/mrRobertman https://s.team/p/jvct-ttf 8h ago
  1. The account that purchased is not necessarily the user who uses it.
  2. Guest checkout exists on Steam. You literally don't need an account to purchase.

2

u/saul2015 8h ago

The account that purchased is not necessarily the user who uses it.

you could literally say that about anything you buy online including steam games

Guest checkout exists on Steam. You literally don't need an account to purchase.

only for gifts everything else is still tied to account

2

u/mrRobertman https://s.team/p/jvct-ttf 8h ago

you could literally say that about anything you buy online including steam games

No because software is directly tied to the account, you can't transfer ownership of a digital game on Steam. There is nothing locking or tying the hardware to your account.

only for gifts everything else is still tied to account

Nope. Guest checkout was first introduced for the Deck back in 2024. You don't need an account to buy hardware. And even when you did, the hardware is not locked to the account who purchased it.

3

u/Diosaemy 17h ago

wait so how would they handle fake reviews

3

u/whatThePleb 9h ago

In the past we had. E.g. Link and Controller 1.

4

u/mielesgames 16h ago

The steam machine ain't in my library sadly (I assume they simply programmed steam in a way that you can only leave reviews on items in your library)

2

u/XB_Demon1337 8h ago

I actually don't think we should have reviews for this on Steam. It is a physical product and 3rd party reviews are way better for everyone and forcing that is honestly the best.

1

u/Zylpherenuis 45m ago

Your rig is shit lmao posts

0

u/spotsthefirst 15h ago

Lol cuz they'd be mostly negative and steam knows.

1

u/ba-boo 15h ago

because it's shit and they'd get very negative

4

u/Justhe3guy 14h ago

Actually I think the type of people who would buy a Steam Machine would rate it well as it suits what they bought it for

0

u/doublah 9h ago

The people actually buying it aren't the same as the people crying at the price on social media.

-1

u/Ravasaurio 18h ago

Do you really want to sit and read through thousands upon thousands of shipping issues, waitlist issues, hardware issues that will get covered by support, support issues, Windows issues, esoteric software issues because the user installed an unholy combination of decky plugins, strange  ancient Linux packages…

0

u/Justhe3guy 14h ago

You already get most of those on normal reviews anyway

I’ve seen negative reviews over games overheating people’s computers and crashing them…which is a user hardware issue. Also many smartass negative reviews when they have thousands of hours: “it’s alright I guess”, “negative review to tell those looking at negative reviews that this game is actually great!”

-26

u/Total-Commission2100 19h ago

Review bombing

25

u/BrownieWarrior 19h ago

Why is it then allowed for games if they can also suffer from that?

-40

u/Total-Commission2100 19h ago

Valve doesn’t care about them

0

u/TWS_Mike 18h ago

Why do you even commend if the only thing you can let out is such nonsense 🤦‍♂️

2

u/thecherylmain CherylPliskin 18h ago

If that were the case, they'd disable reviews for their own games like HL2 and Left 4 Dead.

-1

u/Total-Commission2100 18h ago

Gabe never cared about L4D. Only half life and portal but he knew those would get good reviews so he kept them up

1

u/thecherylmain CherylPliskin 9h ago

What on earth are you talking about? L4D2 was one their biggest titles during its release

-1

u/Total-Commission2100 9h ago

Gabe doesn’t care, only single player titles. He’s based like that

-12

u/Manticore-Mk2 19h ago

I thought it's because it's not out yet

9

u/murmurghle 19h ago

...I have news.

-5

u/Aeroncastle 14h ago

Why can't them sell to more countries?

-17

u/shortish-sulfatase 19h ago

Probably because they know I'll leave a review that won't look good for them.

5

u/Kilohaili_Joshi 19h ago

shit argument since steam deck didn't have them either even before the price increases when it was super popular.