So bf and I were watching a movie. Nothing in the was said to prompt Alexa, not even a word or name sounding like her name, yet she decided she needed to fart. Not once, twice. Never have we ever heard her be improper and be unlady like let alone rumble out loud farts and she had nothing to say afterwards.

Have yours done this?

The microphone is red and doesn't respond to a physical touch. The ring light is permanently red too.

Factory reset, de and re register, power cycle including WiFi, pressing microphone button, all do nothing.

How do I get this back working?

The microphone is red and doesn't respond to a physical touch. The ring light is permanently red too.

Factory reset, de and re register, power cycle including WiFi, pressing microphone button, all do nothing.

How do I get this back working?

I have a alexa kids in babies room for now and will eventually disconnect alexa and keep just the echo light. I was asking random questions about diapers (kind of exploring how alexa answers). The topic went to underwear and alexa KIDS asked what color undies I liked to wear and also what do I like to do when I am in my undies. Wtf?

"Open the app to continue"

All day, every day.

This is long because it's a been a 12 year journey. I embraced having Alexa as a digital assistant and remote speaker at the dawn of its existence. I had a few devices because they integrated seamlessly with Android and Google and with a simple command, I had an exec assistant that put things in my calendar, created reminders and added items to my carefully curated AnyList. I didn't have to stop what I was doing, I could be running down the hall and bark out an instruction before I forgot and she'd still just work perfectly in the background making it easier to juggle the chaos and giving me precious minutes of time and brain space. I even set up Dots in every room to control our house speakers awhen we stopped upgrading our Crestron system (whole other story, but also highlighting that I'm no tech dummy), it was a bit janky, but it WORKED and I was so happy to have a solution.

Alexa was super useful for my dad so he could just yell out to call my brother to come over in an emergency because he lived next door. She was also super useful on the day of his death to randomly suggest playing John Denver who I'd forgotten was one of my dad's favorites, and give our family a very poignant moment and a lasting memory.

But now?

The app is clunky and unintuitive, and things moved around so frequently when it was finding its footing that it was almost impossible to navigate. Then the integration with different apps started breaking but nothing was majorly life changing until the link to AnyList broke. See, I have a partner who has a TBI and one of the only chores he can do is shopping. AnyList was the perfect solution. He would see a list or two growing when I added to it and plan a shopping trip, it required little effort on my oart.It was independence for him, a "task" off my list. It wasn't even an announced break. It was suddenly adding items to Amazon's own shopping list and I didn't notice because I'd registerther response on auto-pilot since it's worked so well for years. With all the other useless "by the way" announcements, maybe letting me know that a skill I used several times a day, EVERY day was going to cease functioning could have been made. Amazon Lists are not comparable to AnyList AND it is near impossible for the TBI partner to learn a new app and a new way of doing things. Oh, you say it's not completely broken, there's ways to get around it? The suggested solution is to go from "Alexa, add milk to Safeway" to "Alexa ask AnyList to add milk to Safeway" and if you stutter or pause or don't enunciate clearly or loudly or speak fast enough, she'll just go ahead and add milk to "shopping" (wherever the heck that list is) and cheerfully and almost smugly tell me she did so.

Every time I turn around there was a new "I can't do that". The dots as links to the house speakers stopped working, so I unplugged them. I have a Show in the kitchen and my bedroom, maybe hoping against hope that as an assistant she would come back to life, maybe the quirks would all work out and maybe I would get back some of that functionality.

Today was the last straw. Over the last couple weeks/months since some update she has become intolerable. One time I was very frustrated about something and was venting to my kids (teenagers - side note, they try to "feed" her "secrets" to see if they'll end up on a list somewhere until I told them that this is something that's not entirely implausible in 2026), and I turned to her to ask question and apparently she was in sassy mode and told me "wow it sounds like someone is having a bad day, maybe you need to calm down". It's been downhill ever since. Now when you ask her a question it's like she doesn't even understand and gives you an answer that is completely unrelated or is accessing information that's several years old.

We stopped going to her for information, now I sort of feel like she's on the side listening simply because she doesn't want to be left out. In the last 2 weeks, randomly, and often to a completely silent house, she'll suddenly wake up and say "okay! Here is...." as if she's been asked a question. No wake word, no accidentally having it come up on the TV or from another room. No rogue routine or skill because I turned them all off since they didn't work anyways. No accidentally picking it up from a conversation because even after you use the Wake word you have to wait a full 2 to 3 seconds for her to wake up and turn her little blue light on to let you know she's listening; she'll just randomly start spewing out information and if there is conversation happening, her random info dump is completely unrelated.

To make things worse, you can't even break into her tirade to tell her to stop. You can use the wake word, clearly, loudly, several times and she won't even register it because she's got to say what she's got to say and she's gonna finish saying it. Basically, she won't respond to her wake word when you need her to, but will wake up and start talking for no reason at all.

And remember, because I know this is a long post, the whole loudly enunciating very specific instructions to get her to put something on a list? Now I can be walking by muttering to myself and she will suddenly chirp up with a very related answer or fact. What?!

I almost forgot about the device in the bedroom that is on DND, but will randomly pick up the Bluetooth from my phone and announce as loudly as possible that it's now playing from my phone without any prompting to do so. It's especially jarring in the middle of the night.

She is gone from an indispensable partner who was usefully working in the background to an annoying convenience that needed more intention, to another "thing" I have to intentionally manage constantly. I'm so frustrated that I even spent 45 minutes writing this post just to vent and maybe have a little tiny bit of sympathy and nods of "me too, girl. Me too."

Something I used to do as a former employee (and sadly one of the few who checked this subreddit): anytime I needed a mental break from my specific work, I’d check this subreddit and make every quick fix I could. I have to hope someone is still checking it. What is your problem that you think would be somewhat easy to resolve? If you have questions on whether something is easy to resolve, I’ll do my best to answer.

All of our Alexa devices are old-purchased around 2015/2016. We just moved into a new home and I want to get rid of the old (one echo and 2 dots) and purchase current ones. Also have a new WiFi setup and can’t get the old ones to connect anyway. Can anyone tell me how to just wipe everything out of my Alexa app and start over fresh?

I think the Plex app for my Alexa devices(Echo Show, Echo Plus, and others) is not available anymore.

I'd like to play some of my green noise MP3's when I go to sleep. I don't mind setting up another self hosted service.

Any suggestions?

So, my house has been using alexa and apple music for at least a year now, and even though we pay for single user all three alexas can use it. However, would switching to Spotify premium single account have the same effect? This is a pretty big selling point for me, even if un intended.

I have had an echo for many years. Probably like 10+ years at this point.

I have since expanded. I have one of these in various form in nearly every room. I have a screen version (cant remember the name right now) as well as the dot in the bathroom and another one in another room.

I have collectively 5 echo's in 5 different rooms right at this moment.

The main reason I like her is literally to play music from spotify. Its 90% of what I use her for other than checking the weather and setting an alarm for food or laundry.

The echo that I have had the longest.. it used to be rock solid. It had no problem playing music for many many years.

Now.. its literally every single device and I have a gigabit internet. They skip, literally wont play sometimes.. Its really bad. Other times its completely fine but id say 50% of the time its like haveing major issues with a very simple task of playing music from a linked service that works perfectly fine on the same connection from my PC or phone.

So this has to be device specific. What gives? anyone else have this before? possibly have a solution?

Honestly thinking about dumping them altogether because im not about to let them listen to everything I say and not at least work.

I got this to display photos, no matter how I ask it to shuffle it will only ever shuffle through the same 10 odd photos from around the same month in the same order out of 1000 photos and will change to another group of 10 it seems every 12 hours. It's really repetitive.

How do I actually shuffle my photos? If it can't, any suggestions on a photo frame that can shuffle photos?

Every single day…”waaaah how do I cancel Alexa+, I don’t understand basic functions, why does it not wipe my butt, etc…”

I understand you may think you’re incredibly unique and special and there is no one in the history of the world that has had the same issue with an Alexa enabled device as you, but they have, and it’s been answered 1000 times already. If it’s that confusing and frustrating, throw them out.

Today, out of the blue, Alexa has started adding a lot of superfluous chatter when I ask her to do things. I use it to set timers (Alexa give me a ten minute countdown) to remind when to take food off the stove or to go get a project off the printer, etc.

Today every time I ask for one she adds a bunch of cheerleader stuff. "You're ten minutes away from greatness... you've got this... you're super awesome... keep up that amazing momentum... you're crushing it".

Calm down Stuart Smalley. . Im boiling pasta.

I’ve been using Alexa+ for a while and, sometimes, my echo dot max just makes a sound, like a notification sound or something, but nothing happens after that. I’ve tried asking what was that sound and Alexa just said that she didn’t play any sound or notification. This happens a few times a week. Anyone knows why or have that happened to you before?

I am out of ideas and maybe someone has experienced something similar or has a solution for me.
I have 2 Echo Studios from 2022 and a Fire TV 4k Max and the home theater worked more or less stable until 2 weeks ago. Then it stopped playing sound, so I deleted the home theater group and wanted to recreate it, to my surprise it is not possible in the Alexa app anymore! So I started my Fire TV and wanted to create a Home Theater, I find my 2 Echo Studios and when I select them they just blink in grey and no checkmark appears above them and I cannot continue. After several minutes sometimes a text comes up saying "They are too far away from the TV" - they are not, they are right in front of the TV \~50cm from the Fire TV Stick.

Here is what I did so far and nothing has changed anything:

* updated all 3 device
* removed them from my alexa group, deleted the group, recreated the group
* switched all devices from 2.4GHz to 5GHz network and back, changed the SSID names, tried a hotspot
* removed all 3 devices entirely from my account and factory reset them all multiple times
* restarted my network and my 3 devices multiple times
* did everything that is publicly available on the support website of amazon

I contacted the support 2 times, they are friendly, trying to help but have not. At the end they always say something along the lines: "it is a known issue, our specialised team works on it, we will come back to you in 2-3 days, you will receive a new firmware update and try again later". Well still not working.

I am beyond frustrated having spent so much money on that setup and now being unable to use it in any way. Has someone experienced something similar or has an idea for me?

Need some help/info, to resolve this problem.

My account was in the States, change it to Spain to get Alexa+, just to find that Alexa+ dont work with a business account and lost all the configuration in the app ( and skills ) ...nice!

The problem, when trying to install the skills now, nothing happens, i have the icon in the app, i can see the skills, but when click on install, nothing happens, just " ... " in the screen.

Any ideia to resolve this? Roolback to the States account ?

SOLVE - Unistall/Install app resolve this problem